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Holiday Inn Express Grand Rapids SW, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(809 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express Grand Rapids SW is a modern and clean hotel that's great for families. Kids will love the indoor pool, which also features an arcade/game room. The hotel offers a hot breakfast with kid-friendly options. While some guests noted minor issues with breakfast service, the overall experience is positive, with many families praising the hotel's cleanliness, friendly staff, and the pool's appeal.

Guest highlights

The indoor pool with an arcade/game room
The hot breakfast with kid-friendly options
The cleanliness of the hotel

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Grandville, Holiday Inn Express Grand Rapids SW, an IHG Hotel is near the beach. Gerald R. Ford Museum and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Downtown Market and Woodland Mall. Looking to enjoy an event or a game while in town? See what's going on at Van Andel Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Outdoor furniture
Picnic area

Conveniences

Elevator
Front-desk safe
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Gerald R. Ford International Airport
21 km from this hotel
Lansing, Capital City Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Grand Rapids SW, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

9%

3 star reviews

0%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Grand Rapids SW, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

T

Tamatha

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

One night in a place we had never been. We just wanted a comfy bed with a pool and breakfast, we got both. There were many kiddo sports teams in town but they were in bed on time and well behaved. Staff was great and refilled towels at pool when asked. Breakfast well stocked, again, tons of kids. Staff did great.
m

marci

24 May 2024 - 26 May 2024
reviewed on expedia

2 out of 5 stars

We were locked out of our room briefly. The staff however did not communicate and were not available for most of the stay. A large group of baseball kids and parents were staying at hotel. These children were unsupervised in pool area and all of hotel. Staff did not intervene. kids were running up and down halls knocking on doors and running it was like a zoo. I have never experienced a stay at a hotel where the staff was basically non-existent.
J

Jack

28 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel was clean and modern. The breakfast was hot and kid friendly. The pool was warm, and had an arcade/game room in it too which was super neat. Would definitely recommend the hotel and we will stay there again.
T

Teri

13 Jan 2024 - 14 Jan 2024
reviewed on hcom

1 out of 5 stars

We booked this stay to have a little family celebration. We do this every year (at a different location). We choose this location as it was closer to everyone BIG mistake. We had 4 rooms booked (that would be 16 guest) we had an addition 8 people in the lobby with us having some food, when all of a sudden the GM came over & kicked everyone out that did not have a room. She was very rude & impolite. Needless to say we will be going back to our original hotel that we have been going to for the last 20+ years. Grandville is a bit too stuffy for us!!!
C

CHRISTOPHER

20 Oct 2023 - 22 Oct 2023
reviewed on expedia

5 out of 5 stars

Came here for a Spartan race weekend with the family. It met our needs perfectly. I would highly recommend.
H

Harriet J

20 Sept 2023 - 24 Sept 2023
reviewed on hcom

5 out of 5 stars

We had a wonderful stay! Our only comment would be the lack of a sign at your driveway entrance. We were out every evening with family and found it difficult to see the entrance in the dark.
E

Erin

24 Nov 2022 - 25 Nov 2022
reviewed on expedia

5 out of 5 stars

Fantastic new, clean hotel! Has a beautiful pool and great rooms. Accommodated our family of 4 very well. My only complaint is breakfast - the attendant was not very attentive. The area went without spoons for approximately 20 minutes and then when the forks were out, I had to track him down to ask him to refill. He also never turned the pancake machine on which was disappointing.
P

Patricia

21 Jul 2022 - 22 Jul 2022
reviewed on travelocity

5 out of 5 stars

The room was beautiful, staff friendly and professional. Gramdchildren loved the pool. Said hotel was the best ever!! Thank you.
c

cindy

2 Jul 2022 - 4 Jul 2022
reviewed on travelocity

5 out of 5 stars

We booked 5 rooms for a family vacation, only had 1 glitch with a room that was overbooked for the 5 rooms poolside I had requested, but the girl checking us in got it taken care of. This is a very clean hotel, the staff are very friendly and made sure we had everything we needed. The pool area was clean and the breakfast food was excellent. We will definitely book with this hotel again if we are in the area.
Y

Yvonne

29 Apr 2022 - 1 May 2022
reviewed on travelocity

4 out of 5 stars

Great family stay. Kids absolutely loved the pool. The breakfast was nice ( many options)
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