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Hyatt Regency Boston

4 star hotel
Connecting rooms
8.8/10 Excellent
(1222 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

The Hyatt Regency Boston is a popular choice for families visiting Boston. Families appreciate the hotel's accommodating staff who are happy to help with requests, such as providing connecting rooms. The complimentary breakfast buffet is a definite plus for families, and the hotel's central location means many attractions are within walking distance. While some families note that there is no pool, the friendly service and convenient location make up for it.

Guest highlights

Connecting rooms available for families
Complimentary breakfast buffet
Friendly and accommodating staff
Excellent location within walking distance of many attractions

About the hotel

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

In the entertainment district, Hyatt Regency Boston is in Downtown Boston, a neighborhood in Boston with good shopping. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like segway rentals/tours. Guests appreciate the hotel's convenience to public transportation: Chinatown Station is 3 minutes by foot and Downtown Crossing Station is 4 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 11-18 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Shopping

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Logan International Airport
4 km from this hotel
Manchester Airport
71 km from this hotel
Theodore Francis Green State Airport
76 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Boston
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

10%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Boston

Showing 1 - 10 of 20 reviews

Latest reviews (20)

L

Lance

8 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

This was a great place to stay with my kids. It was near by everything we toured in Boston and so close to two T stations which were so easy to use and get to further places. Hotel was nice and clean. Air conditioner seemed to work mostly? but never reached it’s temperature point
A

Alexandra

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

We stayed with two small kids and we felt welcome and all of our needs were accommodated. Great experience.
J

Joanne

28 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

We booked a x2 double bed room for family trip with 2 adults and 2 kids for new year. We arrived pretty late flying in from uk. There were no rooms with our bed needs available when we tried to check in - no fear above and beyond in the service sept - swapped for x2 interconnecting kings with common/ state house view- comp bre fast buffet for 4 people for each of our 4 night stays and comp destination fee.
H

Heather

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

Quiet, easy check in, stayed on New Year’s Eve and was greeted with champagne. Room was even upgraded for free to a junior suite. Definitely will come back again in the future - very friendly staff and clean room.
m

maddy

13 Oct 2023 - 16 Oct 2023
reviewed on orbitz

4 out of 5 stars

Overall very clean. Customer service was good. My only conplaint would be the parking and how much they charge and that it is more business friendly than family friendly. No pool either.
E

Edward

30 Aug 2023 - 4 Sept 2023
reviewed on orbitz

4 out of 5 stars

This is our third stay at this hotel while our soon is attending College in Boston. Our only beef with this room was very little closet space: the hangup area was about 15" wide (no kidding). The room could easily have accommodated another 24-36" of hang-up space without substantially altering the floor plan. Don't get it. =E=
B

Benjamin

13 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

Great! Offering of "free" breakfast buffet was a great option for our family
K

Ketulkumar

3 Jun 2023 - 4 Jun 2023
reviewed on orbitz

5 out of 5 stars

One of the best Hyatt properties! I stayed with family and they loved it!
D

DAVID

27 May 2023 - 30 May 2023
reviewed on hcom

5 out of 5 stars

Great location + friendly staff. That's all we ask for on our family vacations. We showed up pretty early (9am), so our room wasn't ready but they held our bags and we started exploring. They texted me a couple of hours later when our room was ready. Breakfast was pretty good with nice fresh omelet station. We also got complimentary Clam Chowder... nice touch! Room was clean and comfortable with a view of the Massachusetts State House. PLENTY of attractions within walking distance as well as food options. Also there's two Metro stations nearby.
A

Albert

1 Apr 2023 - 5 Apr 2023
reviewed on orbitz

1 out of 5 stars

No frills hotel expected more since the Hyatt regency in nyc is pretty nice. Prices were comparable to Omni and Westin… should have done that or gone cheaper with loft. People were nice, a lot of families, harassed many times by teens outside the entrance and by the parking lot in the early evening and at night. Shower was terrible, this rotating disk delayed they temperature control I was freezing or boiled every other second. Water bottle in the room was 4 dollars. Would not stay again for work (conference) may consider it for family trips. Overall not terrible just a step down for a Hyatt regency.
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