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Sheraton Boston, a Marriott Hotel

4 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1757 verified Hotels.com guest reviews)
See verified family reviews (18)

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Back Bay neighborhood, Sheraton Boston, a Marriott Hotel is connected to a shopping center. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Mini-fridge
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 9.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 22-29 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Pool sun loungers
Terrace

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Logan International Airport
6 km from this hotel
Manchester Airport
71 km from this hotel
Theodore Francis Green State Airport
74 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Boston, a Marriott Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

18 reviews

Review data

5 star reviews

39%

4 star reviews

28%

3 star reviews

6%

2 star reviews

6%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Sheraton Boston, a Marriott Hotel

Showing 1 - 10 of 18 reviews

Latest reviews (18)

m

matthew

27 Jun 2024 - 28 Jun 2024
reviewed on expedia

1 out of 5 stars

Everything went well until this morning when the water was shut off. No note, no message. My family had to use the restroom at the mall attached to the hotel. We won’t ever go back there!
T

Terri

9 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

I like where the property was located. I was able to walk from the nearby university where my child was, on a college trip. I also like the access to the mall. I will stay again. I just hope the renovations will be done next time
G

Gregory

23 Apr 2024 - 25 Apr 2024
reviewed on expedia

4 out of 5 stars

The location was very convenient for all of our activities. The pru was a short walk from within the hotel. Our plan was to do the new pru observatory, eataly, and the museum of science and this couldn’t have worked more perfect. The high floor views were great for the kids as was the pool
K

Kara

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

This hotel was beautiful and in the perfect location, attached to the Prudential. The staff was wonderful and our kids loved the pool!
d

deborah

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

Staff very much in the holiday spirit and kind words to our young grandchildren for our family Christmas Event to attend Boston Pops. There was a mix up on the room accommodations and front desk upgraded us to lovely arrangements for the family.
M

Michael

4 Jul 2023 - 8 Jul 2023
reviewed on travelocity

4 out of 5 stars

Great location, walking distance to Fenway. Clean and the kids enjoyed the large pool.
A

Art and Dawn

26 Jun 2023 - 28 Jun 2023
reviewed on travelocity

3 out of 5 stars

This property needs serious updates. The room smelled damp and moldy. The hotel’s resolution for this was to send housekeeping up to spray a solution which lasted for about 10 minutes. There is likely mold in the rooms. My kids enjoyed the pool but it looked like the water was half full.
K

Karen

29 Apr 2023 - 30 Apr 2023
reviewed on travelocity

5 out of 5 stars

I like staying at Sheraton because it’s connected to shopping without walking outside and has a pool. Also, it’s walking distance to my childs college. It’s spacious.
K

Kimberly

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

5 out of 5 stars

Fantastic location, views, and staff!! Great rooms for families - we had a king with a separate sitting room with pull-out couch. Spacious room and clean!
j

jason

18 Feb 2023 - 20 Feb 2023
reviewed on travelocity

1 out of 5 stars

We were told at 3 o’clock the two rooms reserved we’re ready. At 4 o’clock only one room was ready and the other was being cleaned. We were told the room would be ready soon and they would call us to check in. We went out to dinner walked around the city and came back to the hotel at 8:30 so we can get a room clean up and go to bed. Unbeknownst to us The hotel gave a room away and there was no room for us to stay. After a lengthy discussion they put us in a new room. The hotel gave us “we are sorry“ and I had to fight to get for free continental breakfast for our trouble. The problem is that we have a party of seven with three children. The staff’s lack of understanding and unwillingness to accept their failures was bizarre. I will never stay in this hotel again
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