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Sheraton Overland Park Hotel at the Convention Center

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Sheraton Overland Park Hotel at the Convention Center provides a glamorous setting for a family stay. Families appreciate the hotel's great pool area, perfect for keeping children entertained. While some have noted that the hotel can be expensive and that service can be slow at times due to being short-staffed, many guests highlight the welcoming atmosphere and beautiful rooms, making it a potentially memorable family experience. The hotel's location near a convention center may also be appealing to those attending events.

Guest highlights

The pool area, which includes a hot tub, is a big hit with kids.
The hotel's overall ambiance is welcoming and creates a positive experience.
The spacious rooms offer a comfortable stay for families.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Located in Overland Park, Sheraton Overland Park Hotel at the Convention Center is connected to the convention center. Museum at Prairiefire and Starlight Theatre are cultural highlights, and travelers looking to shop may want to visit Towne Center Plaza. Looking to enjoy an event or a game? See what's going on at Arrowhead Stadium or Kauffman Stadium.

Popular amenities

Family friendly

Indoor pool
Refrigerator

Wifi

Available in all rooms: wifi (usd 14.95 per night)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: usd 15-30 per person
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Vending machine

More

Renovated entire property - january 2022
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Kansas City International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Overland Park Hotel at the Convention Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Overland Park Hotel at the Convention Center

Latest reviews (10)

C

Cindy

9 Nov 2023 - 11 Nov 2023
reviewed on expedia

3 out of 5 stars

We had a huge party of family members staying at this hotel. We are thankful that they listened to us by letting our rooms stay on the same level and right next to each other. However, when it was first night there, we were in the hot tub and the staff was closing down. He was extremely rude asking us to leave since the pool was closing down. We ladies wanted to go to the bar and it was only 10:20, and per the website it says it closes at 11 pm. The waitress had told us they were closed and their was a couple still sitting at the bar or resturant. She couldn't tell us why they were closing early, she just said they are closed. It was a disappoint. Our queen size beds seemed like it was more of a full size. Lastly, we asked for room service and returned and one room did not get room service. A family member had forgotten their lunch bag and when I went to claim it. It was missing hee tubberware. Overall, the hotel is beautiful but not all staff are friendly.
H

Heather

2 Sept 2023 - 3 Sept 2023
reviewed on orbitz

4 out of 5 stars

The check in process was a little complicated but the lady helping was so nice and helpful and was able to figure everything out. We were switched to this hotel due to original booking at another hotel the air conditioning went out. Thankfully our room was clean this time unlike last. My only “complaint” is all the extra fees on top of your regular stay. You’re paying a higher rate to stay here compared to others in the area but then having to pay to park for your stay. Being charged extra for our children and then being charged for them again to have breakfast. We travel a lot as a family due to sporting events and have had many hotel stays but we’ve never had to pay extra for what comes with all of our other stays.
T

Theresa

13 Jul 2023 - 18 Jul 2023
reviewed on orbitz

5 out of 5 stars

The hotel for me is 5 stars, this my second time staying here and have been Pleased with the service, cleanliness. I will recommend to my family and friends.
A

Alan

3 May 2023 - 5 May 2023
reviewed on orbitz

3 out of 5 stars

Property is very glamorous. But Way to expensive. Can’t hang up clothes in the closet because of the large floor safe. Pool crowded with kids.
K

Kimberly

16 Mar 2023 - 17 Mar 2023
reviewed on orbitz

5 out of 5 stars

Pool area was great for my kids! The hot tube was an added bonus. The restaurant had great food, but they were short staffed so service was slow. A bit overpriced but good. Would recommend!
D

Dorcas

3 Sept 2022 - 5 Sept 2022
reviewed on orbitz

5 out of 5 stars

The ambiance at the Sheraton hotel was amazing and very welcoming. I would surely recommend this hotel to family and friends.
K

Katy

16 Apr 2022 - 17 Apr 2022
reviewed on orbitz

5 out of 5 stars

Walking into this beautiful hotel was an experience I won’t forget. The check-in was great and full of laughs. The room was great and the view was amazing. My family enjoyed the small apartment like experience for our short visit. Would definitely recommend.
M

Mike

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

The elevator that takes you from the top parking level up to the lobby was broken the whole three days I was there. One night there was only one of the six elevators going up to the 20 floors of rooms that was working. There were many many families with young children using the pool who had to wait in long lines to get to their rooms. I had to walk six flights of stairs to get to my room since I did not have time to wait on the one elevator and had to get dressed for a meeting.
B

Brice

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Was a wonderful stay very kid friendly! Very clean and the pool was great!!
A

30 Apr 2021 - 1 May 2021
reviewed on expedia

5 out of 5 stars

I like the security used for the elevator to occupied floors. I didn’t like the child size toilet.
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