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My Place Hotel - Council Bluffs/Omaha East, IA

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1135 verified Hotels.com guest reviews)
See verified family reviews (34)

generated by AI based on family reviews

Overview

My Place Hotel - Council Bluffs/Omaha East offers comfortable and clean rooms, perfect for families. While some guests noted thin walls and occasional noise, many praised the friendly and helpful staff, who went above and beyond to accommodate families, including providing rooms near the pool. The hotel also features a pool that is popular with children, and convenient kitchenettes in the rooms are ideal for longer stays. Although there is no complimentary breakfast, reasonably priced breakfast options are available for purchase. Note that while rooms accommodate families of five, there aren't additional beds beyond the existing sleeping arrangements.

Guest highlights

Helpful and friendly staff who provided excellent service and recommendations.
The convenient in-room kitchenette, perfect for families.
The clean and refreshing pool, a hit with the kids.

About the hotel

This smoke-free hotel features an indoor pool, a snack bar/deli, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.

Nearby attractions

My Place Hotel - Council Bluffs/Omaha East, IA is located in Council Bluffs. Looking to enjoy an event or a game? See what's going on at CHI Health Center Omaha or Charles Schwab Field Omaha.

Popular amenities

Family friendly

Indoor pool
Kitchenette
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

To-go breakfast available for a fee daily 5:00 am–11 am: usd 7.49 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Things to do

Indoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Eppley Airfield
7 km from this hotel
map

Reviews that mention...

Family Reviews

for My Place Hotel - Council Bluffs/Omaha East, IA
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

34 reviews

Review data

5 star reviews

65%

4 star reviews

21%

3 star reviews

3%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about My Place Hotel - Council Bluffs/Omaha East, IA

Showing 1 - 10 of 34 reviews

Latest reviews (34)

A

Anthony

6 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

Me and my family usually always stay here. This was the first time that they actually had a room in a long time.
S

Sarah

3 Jul 2024 - 5 Jul 2024
reviewed on hcom

4 out of 5 stars

It was super nice of the front desk put us in a room near the pool, seeing as we had kids with us. She also gave us information on holiday celebrations happening nearby. When we first entered the room, it looked clean in all the important areas. I did notice some dirty spots on the wall next to the bathroom, opposite the kitchenette. While my son and I thought the room had an odd cigarette odor, like it used to allow smoking and even though it was cleaned the scent never fully left. My husband didn’t think it smelled like cigarettes, so take that how you want. The pool area, while small was clean. Overall, we would give them another chance.
J

Jaime

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Highly friendly staff! The lady was awesome at sharing great places to visit and traveling directions!They treated us so well. Hotel room was very well maintained and clean. Great for stays with kids. Only complaint is beds were a bit too firm for our likings but for the price we paid its acceptable. Would recommend and stay again.
l

larry

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

2 out of 5 stars

room was good, but walls and ceiling are very thin you could hear ever stomp and foot fall in room above, kids running down the halls, hear every door closing, air conditioner was inconsistent
N

Nicholas

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

1 out of 5 stars

Part of a 15 day family road trip. Very dirty, stunk, pool was disgusting with way too many chemicals. Burned both of our kids eyes.
M

Milana

23 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

We stayed with my family for 3 nights. The staff were super friendly, greeted us with a smiley face. The rooms were loud from other people running around. The only thing we didn’t like was that we didn’t get room service at all while we stayed even though we mentioned it to them.
A

Amber

25 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

Solid no frills hotel on the cheaper end. Staff were fantastic, rooms were comfortable and clean, and it wasn’t ridiculously expensive. No free breakfast but there is coffee available for free and breakfast available for purchase that weren’t overpriced. Please note that you’ll be able to book this as a family of 5 (2 adults, 3 kids) but there is not a pull out couch or roll away bed. Didn’t bother us as our kids are smaller but could make for a tight fit for others. Would definitely stay again.
J

Jaci

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

4 out of 5 stars

The pool was wonderful for my children. The kitchenette was perfect for our 2 night stay. The beds were comfortable and the receptionist was very helpful! (Her name was Ashley)!
P

Phyo

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

Traveling with a pet and a family. Love that the room was clean and easy check in.
B

Blair

27 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

Great hotel for long stays. Not as clean as I would have liked. Built up dust on the bathroom vent and around light switches, etc. The space, table, and kitchenette were great for traveling with kids.
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