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Hampton Inn Council Bluffs

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1036 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hampton Inn Council Bluffs offers a comfortable and convenient stay for families. While some guests have noted inconsistencies in service and cleanliness, many praise the hotel's location, helpful staff, and clean rooms. Families appreciate the close proximity to other hotels and amenities. The hotel's breakfast is a standard offering, and while the pool may be small, it's a hit with children. Overall, Hampton Inn Council Bluffs provides a reasonably priced base for family adventures.

Guest highlights

The helpful and friendly staff
The convenient location and proximity to other hotels and amenities
The clean rooms (although some inconsistencies were reported)
The small but enjoyable pool for children

About the hotel

Timezone: America/Chicago This hotel in Omaha, Nebraska is connected to the Ameristar Casino and offers a free daily hot breakfast. All guestrooms feature signature Cloud Nine beds. Guests staying at the Hampton Inn Council Bluffs are provided with a variety of thoughtful amenities, including free high-speed internet access. The hotel also offers an indoor swimming pool as well as an on-site fitness center. Local points of interest, including Horseshoe Casino, the historic Old Market District and the Henry Doorly Zoo can be found only a short drive from the Council Bluffs Hampton Inn. The Qwest Convention Center is also located nearby. Downtown Omaha

Nearby attractions

Hampton Inn Council Bluffs is located in Council Bluffs. Milt's Golf Center and Elmwood Park Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tom Hanafan River's Edge Park and Gene Leahy Mall. Henry Doorly Zoo and Joe's Karting are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free breakfast available
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Eppley Airfield
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Council Bluffs
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

9%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Council Bluffs

Showing 1 - 10 of 11 reviews

Latest reviews (11)

f

floyd

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

Breakfast was half there, kids screaming all night, dismissive staff, not worth 367 dollars
f

floyd

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

Hotel had kids screaming and keeping us awake, in the room next to us. Breakfast was subpar, lots of things were not stocked, or not there. When the staff was notified of it, they had dismissive attitudes, and excuses.
J

Janet

25 Dec 2022 - 26 Dec 2022
reviewed on hcom

4 out of 5 stars

I booked this night for my grandkids and I to go swimming. The pool was so cold!! You couldn’t even get used to it swimming in there half hour. It looks like it could use a little vacuum also. We only swam for about 45 minutes. We were all very disappointed. Especially the kids.
H

Heather

9 Dec 2022 - 10 Dec 2022
reviewed on hcom

5 out of 5 stars

This Hampton Inn is a wonderful place to stay. Exceptionally clean, courteous and helpful staff, and wonderful amenities. Would highly recommend this hotel for couples or for families traveling.
C

Chris

23 Sept 2022 - 25 Sept 2022
reviewed on travelocity

5 out of 5 stars

Hampton, Holiday Inn Express and Ameristar all in a row all connected. You would think it would be very loud - you would be wrong - lots of families but we never heard any noise thru out the night. Lots of choices for breakfast - front desk staff very friendly. And the bed was wonderful. We will definitely stay at a Hampton Inn again.
K

Kareen

3 Jul 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

Have stayed here multiple times on the way to family reunions. Always clean and comfortable. Maybe time to update, sheets and pillows but minor criticism. Breakfast is fine, same as most hotels. Would stay again.
K

Kareen

29 Jun 2022 - 30 Jun 2022
reviewed on hcom

5 out of 5 stars

Have stayed here many times on our way to a family reunion. Great place to stop, love the river and outdoor seating area. Staff friendly and helpful. Rooms were clean and comfortable, only complaint is it's time to upgrade the sheets and pillows. But overall, no complaints. And love the option to walk over and grab a bite to eat and gamble for a bit in the evening. Will stay again.
A

Angelica

28 May 2022 - 29 May 2022
reviewed on travelocity

4 out of 5 stars

Nice view and its updated. Pool was small but great for the kids.
R

Riki

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This hotel is very clean and in a great location. My kids were sick while we were there. The staff was so helpful and even asked if they were feeling better as we checked out.
A

11 Aug 2023 - 13 Aug 2023
reviewed on hcom

3 out of 5 stars

We normally stay at Hampton because we have good luck and really like them but this visit was not that great. We had issues from the get go just trying to check in. I had paid through hotels.com and used my points. They were trying to charge me the full amount again which I pointed out that I had paid and showed them that it had went through on my card and my confirmation email saying it was paid. We had to wait over half an hour while they figured out how to check us in without charging me again. While this was happening another guest came to check in and they told her they wouldn’t be able to because they were sold out even though she had reservations. A transformer had been hit so the entire time we were there Friday-Sun there was no tv which I understand is not their fault but it made it difficult for the kids who wanted to watch tv while we were in the room. Thankfully they had the air and wifi fixed before we arrived. The bathroom was not very clean, there were previous guests hair on the shower walls and the shower itself was just dirty and obviously hadn’t been cleaned along with the sink area. The light switch and walls in the bathroom were also dirty. Previous guests had left things in the cabinets so they obviously hadn’t checked while cleaning. One of our kids doesn’t like elevators so we used the steps and they had coffee spills on them that weren’t cleaned. The breakfast was not that great either with little selection. Strong odors of weed and dogs barking a lot
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