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TownePlace Suites Indianapolis Keystone

2 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(526 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.

Nearby attractions

In the entertainment district, TownePlace Suites Indianapolis Keystone is in an area with good shopping. Travelers eager for a bit of culture can stop by Indianapolis Art Center, while those who have shopping on the agenda may want to visit Fashion Mall at Keystone and Castleton Square. Don't miss out on a visit to Fastimes Indoor Karting.

Popular amenities

Family friendly

Free cribs/infant beds
Kitchen
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast
Free reception

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Indianapolis International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for TownePlace Suites Indianapolis Keystone
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

33%

2 star reviews

33%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites Indianapolis Keystone

Latest reviews (3)

S

Shannette

6 Jul 2023 - 7 Jul 2023
reviewed on hcom

1 out of 5 stars

Front desk clerk was very dismissive told me I could not get cribs for my two babies because they were locked up and she didn’t have a key. Room was not thoroughly cleaned I literally has to throw things away and wipe things down VERY DISAPPOINTED
B

Brenton

4 Aug 2022 - 7 Aug 2022
reviewed on hcom

3 out of 5 stars

We stayed in one of the 2 bedroom suites. The room itself was bafly in need of repair. Every door had a hole punched in it, and the bathroom door was off kilter and had a hard time closing. Really the worst part was the carpet, though. We had our toddler with us, and had to wash her feet and legs before leaving the room because anywhere they came in to contact with the floor, they were black with dirt.
A

1 Apr 2023 - 2 Apr 2023
reviewed on hcom

2 out of 5 stars

Dirty bathroom floors, patched but unfinished bathtub, hair and dirt, hair on towels, scuffed and old furniture. On top of a dirty room, there were groups of men outside smoking in the evening and someone pulled up yelling and threatening them as if it was a drug deal gone wrong. Awful for safety of our family. However the two staff people were PHENOMENAL for the cards they had been dealt. They handled everything with class and kindness.
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