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The Westin Chicago North Shore

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Westin Chicago North Shore is a good option for families looking for a comfortable and convenient stay. Families appreciate the spacious rooms, the ease of check-in and check-out process, and the quiet atmosphere. The hotel's location offers easy access to various restaurants and shops. While some guests have mentioned issues with cleanliness in certain areas and unruly children in public spaces during specific events, many praise the overall comfort and convenience.

Guest highlights

Spacious and comfortable rooms
The ease and flexibility of check-in and check-out
The quiet atmosphere of the hotel

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.

Nearby attractions

Located in Wheeling, The Westin Chicago North Shore is in the suburbs. Chevy Chase Country Club and Sportsman's Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Northbrook Sports Complex and Kohl Children's Museum. Traveling with kids? Consider Wagner Farm and Lambs Farm.

Popular amenities

Family friendly

In-room child care (surcharge)
Indoor pool
Refrigerator

Wifi

Available in all rooms: wifi (usd 14.95 per night), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 6:00 am–9:00 am: usd 10-15 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
19 km from this hotel
Chicago Midway International Airport
43 km from this hotel
General Mitchell International Airport
89 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Chicago North Shore
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Chicago North Shore

Latest reviews (6)

V

Virginia

25 Nov 2023 - 26 Nov 2023
reviewed on orbitz

3 out of 5 stars

Went to have breakfast with the family and the utensils were wrapped in dirty cloth. The had a ring around the toilet just not what I expect from a hotel of this sort.
J

Jessica

15 Sept 2023 - 16 Sept 2023
reviewed on orbitz

5 out of 5 stars

My family enjoyed the ease of check-in and how open they were to the idea of extending our check out an hour. The hotel was also very quiet and the room was spacious and comfortable.
L

Laura

11 Aug 2023 - 12 Aug 2023
reviewed on hcom

5 out of 5 stars

The front desk was amazing! I took a 24-hour staycation from my family and it was perfect!
T

Tamika

2 Sept 2022 - 5 Sept 2022
reviewed on orbitz

5 out of 5 stars

Good hotel great location. Me and my family love this place.
C

Crystal

1 Apr 2022 - 3 Apr 2022
reviewed on hcom

4 out of 5 stars

Stayed over the weekend for a dance convention; hotel was clean and staff was friendly, lots of restaurants and stores close by; kids liked the pool :)
A

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

This hotel is well situated with quite a few dining options in the immediate vicinity. There’s plenty of convenient parking, and my room was clean. In all, mostly good. For my stay there was a Lacrosse tournament centered at the hotel and the kids were pretty unruly in the public areas. I would stay here again, but I wish parents would manage their kids.
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