a
anh phung
30 Jun 2024 - 1 Jul 2024
reviewed on expedia
5 out of 5 stars
Staffs were nice, facility is clean, has plenty of amenities. Only issue was the bathroom door. Did not close all the way and cannot lock for privacy but I was with family so no big issues. Overall it was a nice and pleasant stay. Would stay there again.
K
Kalyn
18 May 2024 - 19 May 2024
reviewed on hcom
4 out of 5 stars
The Whether and scenario was amazing, so I decided to do a small cookout with my family . I loved having access to the gas grill on the property, We enjoyed the vibes we even decided to extend our stay.
A
April
23 Dec 2023 - 24 Dec 2023
reviewed on hcom
4 out of 5 stars
Everything was clean. The matresses were really hard.
Pool was fun, kids loved it but i thought it would be nicer if the water was warmer.
A
April
15 Dec 2023 - 17 Dec 2023
reviewed on expedia
5 out of 5 stars
The room was spacious enough for my family.
R
Ramasastry
23 Sept 2023 - 24 Sept 2023
reviewed on expedia
5 out of 5 stars
After a bad experience with Extended Stay America hotels with Chicago, we were looking for a family friendly hotel that could accomodate a family of 6 and facilities for in-room food preparation as my parents are used to home cooked food. This hotel is apparently newly constructed, very convenient for the families, great and helpful staff and good rates. The rooms have full sized fridge, microwave and dishwasher and are functioning really well. The breakfast is adequate and good.
A special shout out to the breakfast and cooking staff that prepared an off-cycle popcorn load on my kid's demand :). This made their day! There is a lot of 'welcome' around, free lemonade and coffee in the lobby.
One thing they DO NOT have in the rooms is the Stove/Oven. I called up ahead and asked as I did not see it in the pictures and the reception told me they should be in the room "because it's a full kitchen". They need to correct this information. Luckily we packed an electric griddle that helped us.
D
Drew
11 Aug 2023 - 13 Aug 2023
reviewed on expedia
5 out of 5 stars
Location was in a good area. Breakfast was decent, staff was friendly, rooms were clean, beds were a little too firm (but at least they weren’t super soft), loved the outdoor space with fireplace at night, swimming pool was small but good enough for the kids, just a great location for going to six flags and not having to pay a lot.
C
Chris
24 Jul 2023 - 31 Jul 2023
reviewed on expedia
3 out of 5 stars
It was very close to our family and convenient for us. However we felt it was weird that we had to ask for simple things such as toilet paper and towels. When we first checked in we had no towels and hardly any toilet paper.
I understand if we have to ask for more but our room didn’t start out with any. We had no real blankets and when we asked for some we were told that they were out.
It reminds me of the Seinfeld episode when they took our reservation they were not ready for us.
J
Jaclyn
17 Mar 2023 - 19 Mar 2023
reviewed on hcom
5 out of 5 stars
Check in was quick and easy. Staff was pleasant. The room was very spacious, my family of 6 was comfortable and we all had space. Usually we are on top of wa hotbed in most hotel rooms, or we need to get 2 rooms. Very pleased, definitely recommend!
B
Brianne
17 Sept 2022 - 18 Sept 2022
reviewed on hcom
3 out of 5 stars
We booked a 2-Queen Bed suite. We picked this hotel particularly for the 2-Queens. When we arrived she offered us a King Suite. We are a family of 5. I said this is not going to work. She apologized and was very professional and then let me know that she didn’t have any 2-Queens cleaned. I then asked if she had adjoining King rooms. She said, I do and would charge me the same price for the second room. I then stated, I am not going to pay for another bed; when I already paid for two beds. She then texted her manager and he gave us the 2nd King Room. The problem is that the rooms were not adjoining. So, my husband slept in one room with our 9 year old daughter, and I slept in the other room with our 12 year old and 2 year old daughters. Not an ideal situation. The front desk clerk was very kind though. She tried. What topped the whole trip off was the pool was down. The heater was broke, and it was not in service. So, our little family get-a-way was hardly what we expected!
S
Sara
20 Aug 2022 - 21 Aug 2022
reviewed on hcom
5 out of 5 stars
We stayed only one night for an out of state soccer tournament. The service was very friendly, the common areas of the hotel were very clean and pleasant. We took a queen suite with the separate bedroom, highly recommend for families. The extra space is lovely. The pull out couch bed is very comfortable, everyone wanted to sleep on it. Bed is also comfy. The room was very clean and modern. Breakfast was great. Everything really was perfect and we enjoyed our night.