Best Western Galena Inn & Suites

About the hotel

An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Located in Galena, Best Western Galena Inn & Suites is in the historical district. Galena Golf Club and Chestnut Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Street Sculpture Park and Horseshoe Mound. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

Popular amenities

Family friendly

Indoor pool

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Free full breakfast available daily 7 am–10 am

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Accessible bathtub

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchair-width doorways

Things to do

24-hour fitness center

Indoor pool

Outdoor pool

Spa tub

Outdoor

Pool sun loungers

Conveniences

Free newspapers in lobby

Front-desk safe

Vending machine

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Reviews that mention...

All reviews (5)parking (1)pool (2)clean (1)staff (1)accesibility (1)location (1)

Family Reviews

for Best Western Galena Inn & Suites

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Galena Inn & Suites

Latest reviews (5)

R

Renate

23 Jun 2024 - 24 Jun 2024

reviewed on hcom

5 out of 5 stars

I had booked 2 rooms, 1 for our adult children and 1 for my husband and me, and both had the cabin-theme. We truly enjoyed our time, we had a little balcony. Sumit checked us in, and he was very friendly and helpful. We will definitely stay there again when we travel to Galena!

D

Denise

6 Apr 2024 - 7 Apr 2024

reviewed on hcom

5 out of 5 stars

We came to town to visit with family and spend the day in town. Looked forward to the jettes tub and it was perfect and bigger than I've seen at other places it also has an door to the parking lot from our room and patio. Great food spread for breakfast. We'll be back!

C

Christian

22 Mar 2024 - 24 Mar 2024

reviewed on expedia

4 out of 5 stars

Water in pool looked dirty. Did not let me kids swim.

M

Marcia W.

Invalid Date - Invalid Date

reviewed on orbitz

3 out of 5 stars

The staff was not friendly at all and almost seemed like they were being put out when I called to request they replace the liner for the ice bucket and that a light bulb was burned out. When the woman came to the room with both the liner and the bulb, she didn't even speak to anyone. I called the front desk at 11 pm to request that they call the room above us to ask the guests there to stop running above us. Thankfully that was handled. I wonder why they would put a family of kids above other guests when the hotel obviously had available rooms since there were only a couple of cars in the lot?

A

Invalid Date - Invalid Date

reviewed on orbitz

4 out of 5 stars

Our family enjoyed our stay. We loved having a balcony and we enjoyed the indoor/outdoor pool. We lucked out to be the only ones in the pool, because it is small. Only downfall was there was no elevator for 2nd floor guests. This made bringing a toddler, stroller, pack n play, etc a pain to haul up stairs. However, we were pleased with the large size of our room, the free breakfast, the location and the comfort of the bed.