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Comfort Suites Chicago O'Hare Airport

3 star hotel
Kids stay free
8.2/10 Very Good
(2277 verified Hotels.com guest reviews)
See verified family reviews (20)

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Other amenities include self parking, coffee/tea in a common area, and a business center. Weekly housekeeping is available.

Nearby attractions

In the city center and near a train station, Comfort Suites Chicago O'Hare Airport is in an area with good airport proximity. Travelers eager for a bit of culture can stop by Rosemont Theatre, while those who have shopping on the agenda may want to visit Fashion Outlets of Chicago and Oakbrook Center Mall. Looking to enjoy an event or a game? See what's going on at Allstate Arena or Wrigley Field. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Elevator
Grocery/convenience store
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
5 km from this hotel
Chicago Midway International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Chicago O'Hare Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

20 reviews

Review data

5 star reviews

45%

4 star reviews

5%

3 star reviews

15%

2 star reviews

20%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Chicago O'Hare Airport

Showing 1 - 10 of 20 reviews

Latest reviews (20)

H

Heather

1 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

The shuttle to the train station was so game changing! The drivers were so awesome and they accommodated the stroller too. The rooms were so clean and very comfy. It was just me and my kiddo and the king suite was perfect bc it had two tv’s and the setup with a living area was great with a door between. The pull out couch mattress was not comfy at all but we didnt even use it (my little is only 2.5) but I did pull it out to test it. The sheets, pillows, and blankets were so buttery soft. The fridge and microwave were so helpful for a 5 day trip. Parking was extra since I drove and I wasn’t expecting it but this hotel was so worth it for me. There is also the pizza joint inside that is really yummy too, though there is no continental type breakfast which I think I saw advertised somewhere, but it didn’t bother me. The staff were all so friendly and so helpful! Highly recommend this hotel!
J

Jason

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

2 out of 5 stars

Hotel seems modern at checkin but quickly see the issues on the elevators and rooms. A/C worked but barely. Wasnt able to take out the humidity. The sink drained but took forever. The double bed... pull out couch.... was an embarrasement. Should just list it as a couch. Not even suitable for kids. The breakfast wasnt terrible. They had some good hot choices. It was tight quarters but the staff was as accommodating as possible. Only 2 elevators and staff uses it frequently. Expect long wait times there. Overall it seemed safe and convenient and issues were hopefully room specific but there are better options for the price!
D

Diane

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

1 out of 5 stars

Didn’t like the area or how the floor was wet in the room. There was also a lot of people walking around with alcohol in the lobby like it was a club. Not kid friendly
S

Shakia

26 May 2024 - 28 May 2024
reviewed on hcom

2 out of 5 stars

The lady working the front desk was very sweet and accommodating. I stayed 2 nights & sorely regretted my decision. In other reviews I noticed they mentioned it needs updating and I understand the sentiment. I stayed on the 2nd fl. & as soon as I walked off the elevator I noticed this weird humidity, kind of similar to walking into an indoor pool. It was odd, but the worst part of my experience was getting no sleep due to the air conditioning unit. Mine was broken and louder than any traffic or overhead air travel. It kept me up all hours of the night and I have 2 young kids, so that's saying something. It never gave me true cold air, so unfortunately I had to keep it running with the fan just so it wouldn't be stuffy and hot. The outside weather wasn't really that hot (72-77), but nonetheless it was an awful night's rest. There were a lot of pillows on the bed but they weren't normal sized pillows and collapsed relatively easily once you laid on them. I tried to sleep under the covers and a few pillows to drown out the howling & rattling of the a/c unit, but it did very little. The 2nd day I made sure to spend as much time out as possible to shorten the amount of time I had to spend in the room. They don't advertise it upfront, but you do have to pay $18/night for parking. There's a random public library across the street you could risk parking at, but other than that you really do have to pay the fee. If you're desperate and need something overnight then it'll do.
M

Maria

17 Jan 2024 - 18 Jan 2024
reviewed on orbitz

3 out of 5 stars

Staff was great!! Room was average. I will say there was a lot of kids running up and down the hall throughout the night. I think there was a group (at least 100 ) of students staying at the hotel. I wish I had known in advance. We're lucky if we got 3 hour's of sleep. After driving in from out of town and attending a funeral, 3 hour's seemed as if we never slept. We didn't get to eat breakfast either. So many people were waiting to serve themselves. We just turned back around and returned to our room and left to eat a local breakfast place. Hopefully if we decide to stay again, our stay will be much better.
M

Muhammad Robiul Alam

29 Nov 2023 - 30 Nov 2023
reviewed on expedia

3 out of 5 stars

I had to wait 1.5 hours at the airport before getting frustrated and booked a Lyft to get to the place. Called them 3 times and I was told it would take another 10-15mins for the shuttle to arrive to pick me up each time. After making my infants suffer for 1.5 hours I have had enough. After arriving, I asked the front desk about their lying. They completely denied they received my call. I showed them my call log and they didn't have an answer as to why they gave me false hope and made me and my family suffer in the cold. Other than this, Room facilities, breakfast facilities were pretty good.
S

Scott

14 Sept 2023 - 15 Sept 2023
reviewed on travelocity

3 out of 5 stars

Friendly and helpful staff. The hotel is a bit aged and under no circumstance should you book a room here expecting to use the sofa bed. They are not fit for sleeping. We had two kids to stay on the sofa bed and switched to the two doubles room after seeing it’s condition. It’s fine for a quick stay near the airport.
C

Christopher

29 Jul 2023 - 31 Jul 2023
reviewed on travelocity

2 out of 5 stars

Beds were small and not comfortable. Tons of airplanes and you can definitely hear them. Breakfast was over @ 9am and the breakfast was served in a pizza restaurant so I kept smelling pizza sauce when we were eating. The room looked more like a low budget motel. There was a wall unit air conditioner that really seemed to cool the one end of the room. For some reason I haf to write my email on a posted note and give it to the front desk which I already gave when I reserved the room on-line. Place just looked really gaughty and really isnt a family type of place to stay. Best for a one night last minute stop over night. Also, my kid left his inhaler. We called and was instructed to call back in the morning because housekeeping has access to the lost and found. I called back the next morning gave my contact information and was told they'll call back and we never heatd from them again. It was so noisy it gave one of my kids a migraine while we were eating at the restaurant that's next to the hotel. I was so relieved when we left that hotel.
N

Namrata

9 Jun 2023 - 11 Jun 2023
reviewed on travelocity

5 out of 5 stars

Good stay for a family
A

Anna

28 Jan 2023 - 31 Jan 2023
reviewed on travelocity

5 out of 5 stars

Great stay for a family of 3. Quiet Area. Walking distance to Aldi and Dollar Store. Friendly hotel staff and good breakfast with eggs, sausages, potatoes etc. Free Shuttle from the airport.
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