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Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

3 star hotel
8.2/10 Very Good
(1446 verified Hotels.com guest reviews)
See verified family reviews (39)

About the hotel

Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station and near the beach. Museum of Contemporary Art and Broadway Playhouse are cultural highlights, and travelers looking to shop may want to visit 900 North Michigan Shops and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Jet skiing, sailing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Kitchen
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free full breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

39 reviews

Review data

5 star reviews

38%

4 star reviews

26%

3 star reviews

13%

2 star reviews

10%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

Showing 1 - 10 of 39 reviews

Latest reviews (39)

V

Victor

15 Sept 2024 - 20 Sept 2024
reviewed on hcom

5 out of 5 stars

Very good, We recommend this hotel. As a family, we enjoyed to stay here. Thank you.
C

Christopher

15 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Overall, a fine stay. The hotel met our needs, but that was about it. The hotel is overall in need of a revamp. The rooms are huge which was a big plus for us since we were traveling with a toddler. Upon checking into our room, we smelled marijuana which we assumed was from the prior visitors, but when we opened a drawer we found 2 large packages of weed. We also found a (thankfully unused) condom in the nightstand drawer. The front desk staff sent someone to clean these things up, but it makes you really wonder about the overall cleanliness of the rooms. Breakfast was nice perk, but was not anything beyond average.
M

Mohamed

11 May 2024 - 12 May 2024
reviewed on expedia

4 out of 5 stars

Suite is older but clean and spaceus. Bathroom is small and toilet is child-size. Reception guy was lovely, but the lady refused to give us 1 hour late checkout till noon. Parking is expensive 70 But we found later a close parking on 201 chestnut for 40 dollars.
E

Emily

10 Feb 2024 - 11 Feb 2024
reviewed on hcom

1 out of 5 stars

Couldn’t accommodate because I was told they don’t accept my credit/debit card. Drove hours with kids and just wanted to sleep. Then tried saying they would charge my card for canceling … make that make sense
L

Leah

26 Jan 2024 - 27 Jan 2024
reviewed on hcom

4 out of 5 stars

We stayed in Chicago for our baby’s first birthday. When we arrived everyone was friendly. Valet was quick and friendly. Elevator could use some upgrades. The hallway on the 10th floor reeked like trash which was unpleasant but it’s whatever. Our room was large and comfortable. Breakfast was good. And breakfast personnel was friendly. Overall I’d say 8/10 for the stay.
t

toussaint

14 Jan 2024 - 16 Jan 2024
reviewed on hcom

4 out of 5 stars

Our stay was good. My family and I opted for a hotel due to our heating system going out during the recent Arctic weather. Unfortunately, the heating system didn't provide the warmth we needed. Overall, considering the room price and access to a kitchen, our stay was comfortable. A big shoutout to the staff—everyone we encountered was attentive and friendly.
K

Kurtis

26 Dec 2023 - 27 Dec 2023
reviewed on expedia

3 out of 5 stars

The room and kitchenette were nice and would have been better had I brought food during our vacation to prepare. It was like any other hotel room only a little bigger. They need to work on the cleanliness. Pulled the couch bed out and there was trash underneath. Mold right above showerhead on the ceiling. Mold on the innkeepers rights card in the bathroom. And The main reason we chose the hotel was for breakfast and they ran out of breakfast and the breakfast potatoes were so overly peppered that my kids couldn't eat it.
B

Bruce

14 Oct 2023 - 15 Oct 2023
reviewed on orbitz

5 out of 5 stars

This was close to my daughters apartment and needed a 2 room for my other family members to meet and hangout. It was a great place to stay and quiet and clean. We had a 2 bedroom suite which was awesome to have a nice place to hangout.10 ot of 10
J

Jill

1 Sept 2023 - 3 Sept 2023
reviewed on hcom

5 out of 5 stars

We really enjoyed our stay at the Sonesta ES Suites Chicago Downtown Magnificent Mile. The desk clerks were extremely helpful and polite, the breakfast was wonderful and the bed was very comfortable. We were visiting our children that live out there and the location was wonderful. We will definitely stay there again when we come to visit.
O

Oscar

15 Aug 2023 - 19 Aug 2023
reviewed on orbitz

5 out of 5 stars

The staff at front desk was very helpful to acomódate my needs , the property is located in the perfect place for my family activities.
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