Aloft Miami Doral

The walls at this hotel are incredibly thin, where you can hear the neighbors next to you having a full conversation. I could hear the alarm clock of my neighbor go off, all the details about my neighbors day, their breakfast, what they were saying to their children, and they were talking at a normal volume. There is really no nowhere to unpack or store your luggage except for where are you can hang your clothes. My outlet in the bathroom is coming out of the wall, which was a bit concerning. My room would not stay warm no matter how much I turned up the temperature. Within 10 minutes of adjusting the thermostat the temperature would drop again, and the room was cold. The ice machines are very far away and in a dangerous spot for someone to go to at night. I did not feel safe getting i e on my own ever, but especially at night!! The staff was really nice.

This is our second time we stayed at Aloft Doral. We love the location, the staff and the cleanliness of the hotel and rooms. We have family not too far and will continue to book our stays here.

Our family had a last minute stay at at Aloft in Doral and they service was amazing. The room was very nice and the hotel lobby offered a lot of great amenities and seemed very fun despite us not having time to enjoy it. Near most anything you could want.

Very nice Hotel - we stayed here for our family vacation. Very clean, staff is nice and helpful. It’s also nearby lots of shopping centers and only 30-45 mins from Miami Beach depending on traffic.

So many barking dogs, so many rooms jam packed with tons of people. LOUD music pumped throughout, broken elevators, broken shower doors so water got all over your floor when used. Iron broken, hair dryer broken, pool had TONS of screaming unsupervised kids yelling and swimming. Housekeeping just reamde The beds when you’re gone didn’t put clean sheets back on- remolded wet towels instead of new ones. Front desk people always on the phone with personal phone calls so had to wait to get their attention

We checked in when we got to our room we barely had rags and towels so we used what was there then requested for more no one ever came we ended up falling asleep to wake up with no new rags or towels I called at 6:30am to let them know I never received towels or rags and asked if they could please bring up 2nd request it then was hr or so later that my husband had to call and ask what was going on they then came up only to knock at wrong door thank god my husband stuck his head out to say over here. We left the hotel for an appointment at 8:45 am we returned to hotel around 12:30pm our room still was dirty we saw cleaning lady on floor asked if she could please clean our room because we were stepping out for lunch and other amenities she said ok after having a day outside we returned around 2:35pm my room still wasn’t touched ! Cleaned nothing I called down the guy Marco said rooms can stay dirty or can be cleaned up until 5pm I’m like are you kidding me this is disgusting I should just sleep outside I lay to stay in a hotel and my room should be cleaned when I’m not there I told him I would be emailing and writing a Letter 5 mins after that a house keeper the same one we spoke to earlier was at door with attitude to clean it was stressful to now have to go sit somewhere else to get my room cleaned I’ll never stay there again and for my business travel I’m not sure I will choose Marriott!

First time staying at this hotel with my big group and the impression is overall disappointed. My impression is the management is pretty bad. Supposed to be a smoke free hotel but we smelled cigarette, weeds everwhere in the hallway. Check-in time is 3pm. I arrived at 2pm and was ok to wait for the rooms for an hour. But I did not have my room until 4:30pm as they said they were short on staff. I did not bother much since I guessed it was just Miami thing. When we entered the room, there was the strong cigarerre/marijuana smell. We had small children and they felt sick. We asked to change the room which they did give us another one. Room was not really clean: floor and surfaces were still dirty. The shower door was not installed properly so the floor became a pool after each time we took shower. AC unit in some rooms did not function right: could not turn on and off manually or adjust the temperature. House keeping did not come in and clean out room until 6:30pm. The lady tried to come in and try to clean when all of us were in the room. We told her it was okay and that she could come back next day but it seemed she only spoke Spanish to us and understood limited English. There were children and infants in pur group but anytime we asked for special baby needs such as hot water, the staff made us feel like we were begging them for those. Very dissapointed. Would not recommend for family with children.