Disney's Polynesian Village Resort

My family really enjoys a great Disney vacation. We decided to splurge and lodge at Disney's Poly resort. The natural surroundings are absolutely stunning. Of course the cast members are so welcoming and greet everyone in style. The dining options are delicious and different. My boys really enjoyed

The hotel itself was nice. Very clean. Check in was fast although we arrived at 730am. No line. We asked about an upgrade, they gave us one, our room was ready around noon. They do have a 100 hold on your card which was fine and I knew about before hand but every single time we made a purchase the added and additional 100 hold, it was a bit excessive I called my bank and they reversed back those additional charges. At some point they had about 400 dollars hold on my debit card, if you are sticking with a budget it can be inconvenient. Next time I won't put a card on file. 100 hold is fine. 400 is not. Pool was good. Monorail was down for a long time which was frustrating, we decided the higher cost of the monorail resort was worth it for such a short trip with an infant and preschoolers with strollers. We ended up having to take the busses and it was a hassle, we missed our fast pass and dining reservation because we didn't know the monorail was down. We also were given late check out. The monorails made the short trip not worth the price of the hotel in my opinion

Everything was great. Just one area that was not nice. The hotel is a wooden building and the rooms areas are two story. We had a kid on the floor above us that was running inside the room for hours , at night time. Made very annoying and difficult for us to sleep. Called front desk but got an answering machine. Recommendation probably is to get a second floor room to avoid this.