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Amanda
23 Sept 2024 - 2 Oct 2024
reviewed on hcom
5 out of 5 stars
We had a great stay! The room was great, and every staff member we met was spectacular. Everyone was pleasant and kind. Our kids loved the pool and waterslide!
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Samuel
16 Sept 2024 - 21 Sept 2024
reviewed on hcom
4 out of 5 stars
If you’re going to Disney World it is super close to the parks. Area is nice, new, and very clean. The staff was great the cleaning crew did a fantastic job with everything. The pool was very clean and had a cool water slide for the kids. Would easily stay here again.
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Elizabeth
5 Sept 2024 - 10 Sept 2024
reviewed on hcom
5 out of 5 stars
Our flight was delayed and we arrived hours later in the early morning hours. Denzel, was a big help and he accommodated us and assured us if we needed anything to contact the front desk. My daughter isn’t a breakfast person, but she was thrilled to have the Mickey waffles every morning. Keep up the great work staff. The property was family friendly for all ages. We wanted to use the grills, but it rained the night we wanted to use it. Trust me this property is like a home away from home. One little issue was that there was a $10 parking fee per day. But it’s near Disney, nothing is cheap. lol
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Tawnee
1 Sept 2024 - 7 Sept 2024
reviewed on hcom
3 out of 5 stars
The hotel was clean and in a great area. The downside to the hotel is the breakfast options, the staff and shuttle.
They serve the same options every day and all of the eggs are spicy and do not offer non spicy options for children and when asking about other options for kids the staff was very rude.
The hotel is also deceitful about the park shuttle that they offer. It is very limited. Only 50 spots available for that route and the pickup time is also limited. Reservations must be made and spots fill up fast so it is very likely you won't get a spot so be prepared for a backup plan.
The hotel staff is not very friendly at front desk or breakfast area. We stayed a total of 6 nights and we only encountered 2 friendly employees. Front desk lied about receiving a package from Amazon for me and suggested I go check the other neighborhood hotels. Come to find out it was at the correct hotel and no apologies were given or explanation on the mixup. I was told by the lady at front that she has been there all day and only 2 packages came in and mine was not one of them and was rude. Then magically she was able to find the package after proof that it was delivered there.
Overall it is an okay place to stay for the price and location but we will not be back there again.
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Jennifer
20 Aug 2024 - 22 Aug 2024
reviewed on hcom
4 out of 5 stars
It was a nice place looked like a great pool if you have kids, only bad side bed was pretty stiff felt like a board going through the middle, toilet clogged from #1 , and parking absolutely sucked!! Would be nice if breakfast didn't end so early not everyone wakes up early on vacation!!
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Deion
24 Aug 2024 - 25 Aug 2024
reviewed on hcom
5 out of 5 stars
Easy check in , Very clean and beautiful grounds also had outdoor and indoor lounging areas and barbecue grills also. Access to food orders on grounds . Location was great not too far of a drive to Disney and located in the heart of an area with grocery , restaurants and pharmacy. Perfect area near the Disney apartments for employees. Which is the perfect area to stay if visiting family that live in flamingo crossing apartments and work for Disney.
We loved the oversized rooms with tons of wall cubby storage space and countertop space for food , games etc. Nice small living area for loung
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Kimberly
2 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
This place was awesome. My kids loved the slide at the pool! Breakfast was great with a wide variety of options. The pool bar had great daiquiris!
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sharday
5 Aug 2024 - 8 Aug 2024
reviewed on hcom
5 out of 5 stars
It was a great hotel overall. My family and I had a wonderful time. I will recommend this hotel.
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Heidi
27 Jul 2024 - 2 Aug 2024
reviewed on hcom
4 out of 5 stars
This is one of our favorite hotels. We always book the suite because it’s comfortable and large enough for a family of 4. The bed is out of this world. However, room service was subpar this time around. They don’t offer room service in the mornings like normal hotels. They only start after checkout is complete. This means that they have until 5 PM to complete room service. With two small kids going to Disney in this heat, we were visiting the parks from 9-1 pm, grabbing lunch, and coming back to the room for a shower and a nap. Then returning to park at 5 PM. However, these naps were interrupted by room service multiple times. I called front desk and they told me they have until 5. Also worth noting is that they only offer room service every other day which meant we were often stuck with wet towels for an entire day. To avoid this you would have to call and have them deliver clean towels. It’s just a hassle overall when you’re on the run with two kids trying to make the most out of the days. Otherwise, good hotel with everything you’ll need.
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Kimberly
29 Jul 2024 - 30 Jul 2024
reviewed on hcom
5 out of 5 stars
Great hotel! It was last minute reservation because of a home emergency. The staff let the kids use the pool until our room was ready. The room was great. It was huge! And it was clean.