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Sheraton Jacksonville Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(987 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Sheraton Jacksonville Hotel is located in Southside, a neighborhood in Jacksonville, and is in a shopping district. Florida Theatre and Fort Caroline National Memorial are local landmarks, and some of the area's attractions include Adventure Landing and Museum of Science and History. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or UNF Arena. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Popular amenities

Family friendly

Free area shuttle
Indoor pool
Laundry facilities
Microwave (on request)
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: usd 12.00-17.00 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Outdoor

Firepit
Outdoor entertainment area
Outdoor furniture

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Renovated entire property - february 2017
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Jacksonville Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Sheraton Jacksonville Hotel

Latest reviews (3)

B

Beth

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

My family and I had a really great experience here. It was about $100 less expensive than the hotels on the beach, we were met with very friendly staff. The room was clean and comfortable. We felt very safe happy and cozy there and would definitely stay there again. Thank you so much
K

Karla

7 Jul 2023 - 13 Jul 2023
reviewed on travelocity

1 out of 5 stars

I was given Disability Room instead of Traditional Room that I fully paid for the floor shower leads to the middle of the entire bathroom of course because it’s for people that actually need it sadly my family had to shower with our slippers on.I requested for a room change & it took them 6 hours to do.Terrible Staff they gave me a room key with someone still in it.Such a horrible experience , I can’t undo this experience.My room was not cleaned , requested extra pillows online but none was given to me , Laundry machine broken, Pool not was not what was pictured also out of service & no towel holders in the bathroom. I’m very disappointed with my stay. I wished I looked into other hotels. Do not waste your money with this hotel.I wish I could say better things about my stay with my family here. Choose your hotel wisely.
C

Courtney

4 Jul 2023 - 6 Jul 2023
reviewed on travelocity

5 out of 5 stars

This property was very nice and convenient for my kids and I. We felt safe! The Staff was also very nice and accommodating!
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