Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel is located in Southside, a neighborhood in Jacksonville, and is near a train station. Players by the Sea and Beaches Museum & History Park are cultural highlights, and some of the area's activities can be experienced at Jacksonville Cruise Terminal and Windsor Parke Golf Club. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or UNF Arena. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 6:30 am–9:30 am on weekends

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Grocery/convenience store

Water dispenser

More

Communal living room

Smoke-free property

Tv in lobby

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Nearest Airport

Jacksonville International Airport

30 km from this hotel

Reviews that mention...

All reviews (7)clean (3)pool (1)staff (5)dining (1)

Family Reviews

for Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Latest reviews (7)

K

Kamilah

26 Jun 2024 - 28 Jun 2024

reviewed on expedia

5 out of 5 stars

We go every year as a family, this make our third year and our experience is always great.

N

Nichelle

24 May 2024 - 26 May 2024

reviewed on expedia

5 out of 5 stars

We lived in Jacksonville for 19 years, so we know our way around. We picked the St. Johns Town Center area for great shopping and convenience for any event. The Jacksonville Jazz Festival was our weekend event, and returning to a clean, quiet, and comfortable hotel after a long day in the sun with thousands of people was well worth it. Plus the ice cream in the hotel pantry topped it off for the entire family. We love this hotel and the price is very affordable. Thank you for a GREAT stay. Everything was 5 stars

C

Christoph

31 Mar 2024 - 4 Apr 2024

reviewed on expedia

4 out of 5 stars

We stayed there for 4 nights with my family. Well located hotel with great staff. Pool needed maintenance. Only the polystyrene tableware at breakfast is outdated and unsustainable. Good place to stay.

W

Wanda

8 Mar 2024 - 10 Mar 2024

reviewed on expedia

5 out of 5 stars

I spent 2 nights with my family and everything was excellent, comfortable beds, very good cleaning, very friendly staff and good breakfast.

B

Benjamin

1 Mar 2024 - 3 Mar 2024

reviewed on hcom

5 out of 5 stars

We had a delightful stay. The room was spotless, everything smelled fresh, and we had everything we needed. The blackout curtains in our room ensured we had the darkness needed to rest well. We loved the USB charging ports on the wall plugs. Our kids had lots of devices to charge, so that made things much easier. The front desk staff was extremely friendly and helpful when the hotel lost power for a short time durning one of the nights we were there. Also being so close to a major commercial area was very convenient. There was plenty to do!

J

Jenifer

14 Oct 2023 - 16 Oct 2023

reviewed on travelocity

5 out of 5 stars

We were in town for two nights for the Jags game and some family business and this was located about midway between each. Staff was very friendly, breakfast options were great and the dining area was very clean. Overall, hotel was quiet, clean and close to everything! Would stay again!

D

Danny

23 Dec 2022 - 25 Dec 2022

reviewed on hcom

5 out of 5 stars

We felt like we were staying with special family members that really like us and took great care of us. The moment we walked in we the feeling was first class Customer Service and attention to our needs. We felt that we were treat like VIP guests.