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Hampton Inn Santa Cruz

2 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(536 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hampton Inn Santa Cruz is a great option for families visiting Santa Cruz. The hotel offers a convenient free breakfast with many options, including omelettes and waffles, which is a hit with kids. Families also appreciate the indoor pool, although it is on the smaller side. While some guests mention seeing homeless people in the parking lot, many others report feeling safe and praise the friendly and helpful staff.

Guest highlights

The free breakfast had lots of options including omelettes, bacon, potatoes, waffles, muffins and more.
The indoor pool was a hit with kids
Friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in Santa Cruz, Hampton Inn Santa Cruz is in the city center. Santa Cruz Wharf and DeLaveaga Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Moore Creek Wetland Nature Preserve and Santa Cruz Mission State Historic Park. Santa Cruz Beach Boardwalk and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting.

Popular amenities

Family friendly

Dvd player
Indoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Indoor pool
Tennis

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - january 2018
Smoke-free property

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
43 km from this hotel
Monterey Regional Airport
47 km from this hotel
San Francisco International Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Santa Cruz
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

44%

3 star reviews

0%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Santa Cruz

Latest reviews (9)

A

Arileni

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

We booked a suite for my family over 4th of July weekend thinking since it’s the Hampton is going to be big and just perfect for our family. Well we were wrong the only thing that suite had was a king size bed and a sofa bed the best western we stayed at before had a way better than this for half of the price and to top it off in the middle of the night the fire alarms went on and off for what felt 2 hours and nothing was wrong no fire. there was some technical issues. Overall will not be staying here again.
M

Minh

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

2 out of 5 stars

Parking was tight and homeless people are around parking lot and property. It is near a busy road and right off the freeway. Staff service and cleanliness were okay. The worst part of the stay was the fire alarm tripped off many times from 2am to 5am. Maintenance team and firefighters came and confirmed it was a false alarm, but they were unable to turn off the alarm and it kept going off every 5-10 mins. It was so loud which made it impossible to go back to sleep. My family only got 2-3 hours of sleep during our stay. Other people in the hotel either left the hotel early or preferred to sleep in the car. I wouldn’t recommend to anyone.
A

Angelica

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

Property was clean. Free breakfast was convenient and kida enjoyed it. Pool was small.
G

Gregory

10 Aug 2023 - 11 Aug 2023
reviewed on expedia

5 out of 5 stars

The indoor pool is small but great when traveling with kids. Breakfast was fresh and good with plenty of choices.
J

Justine

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

We chose this hotel since it was close to downtown and the boardwalk and although the property itself was ok, there were a lot of homeless people (unfortunately) hanging around in the parking lot. I have kids and felt somewhat unsafe going out to the car and around the premise. The staff was wonderful (esp Jordan at the front desk) who welcomed us and was very friendly and helpful. The pool was extremely small (an oversized Jacuzzi really) so that was disappointing. Breakfast was great with a lot of options! So good and bad but I do not think we would return.
C

Cherish

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Very clean and staff was very friendly. The breakfast was really good and had a lot of options. The indoor pool was a hit with my kids too.
K

Klaudia

29 May 2023 - 30 May 2023
reviewed on travelocity

4 out of 5 stars

Nice small hotel, my family enjoyed the amenities.
R

Rami

21 Apr 2022 - 23 Apr 2022
reviewed on travelocity

4 out of 5 stars

Great place to stay for a family. Clean, friendly staff, great breakfast, pool. They were a bit understaffed so it was a bit hard to get rooms cleaned and towels exchanged but overall, no issues at all!
A

7 Jun 2022 - 8 Jun 2022
reviewed on hcom

5 out of 5 stars

I don’t have anything negative to say about this place! Everything was great! The breakfast was wonderful, with omelettes, bacon, potatoes, waffles, muffins, and more! The kids loved using the pool at the end of our day and swam until bedtime! Everything was very clean, comfortable, and updated. I was concerned that we would hear the traffic noise since we were right above a busy street, but our room was quiet. We also felt very safe because the hallways are indoors and you have to have a room key to enter the hotel. Definitely will be back!
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