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Comfort Inn Santa Cruz

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

Comfort Inn Santa Cruz is a great option for families seeking a comfortable and affordable stay. Many families appreciate the clean rooms, convenient parking, and the refreshing pool. The hotel's quiet atmosphere ensures a peaceful night's sleep, and its location makes it ideal for exploring Santa Cruz. While some guests have noted the vintage style of the rooms, they are well-maintained and offer a cosy feel. Please note that some negative reviews mention cleanliness issues and staff interactions; however, the majority of feedback is positive.

Guest highlights

The clean and comfortable rooms.
The convenient parking.
The refreshing swimming pool.
The quiet atmosphere, ideal for a peaceful sleep.

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Comfort Inn Santa Cruz is located in Westside Santa Cruz, a neighborhood in Santa Cruz, and is near theme parks. DeLaveaga Golf Course and Pasatiempo Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Moore Creek Wetland Nature Preserve and Santa Cruz Mission State Historic Park. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Discover the area's water adventures with surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
43 km from this hotel
Monterey Regional Airport
47 km from this hotel
San Francisco International Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn Santa Cruz
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

27%

4 star reviews

50%

3 star reviews

14%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Comfort Inn Santa Cruz

Showing 1 - 10 of 22 reviews

Latest reviews (22)

A

Andrew

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

5 out of 5 stars

I stayed with my nieces. We had two rooms a few doors apart. Both rooms were very clean. They are a bit older vintage, but well cared for. The pool was nice. Parking was convenient. We felt very safe here. The guests were mainly families. It was quiet, and we slept quite well.
A

Alison

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

This was the perfect place to stay to enjoy a day in S. Cruz. Kid-friendly, walking distance from a burger place, easy parking, a sweet little pool to splash in, and a nice big room for 2 adults, 3 kids. We will do it again as soon as possible!
J

June

19 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

Very nice place to stay ,very affordable The beds are very comfortable and the linen on the beds are great. Very quiet , I would recommend to family and friends.
R

Ricardo

10 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a great stay. Upon arrival observed a nice clean facility. Check in was a breeze. The room was very nice and clean. Also enjoyed the continental breakfast and fitness room. Another thumbs up to the cleaning staff they were excellent and friendly. Will definitely stay at this hotel again and recommend to family/friends.
K

Kimberly

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Wonderful place to stay! Very clean and great breakfast. Nice staff. I recommend if you have children.
H

Hafsat

24 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

Great for family
D

Danielle

10 May 2024 - 12 May 2024
reviewed on expedia

1 out of 5 stars

The front desk manager who was vaping in front of the no smoking sign. Was so rude to my family, this person called my son who is 11 very foul names. I had stayed here twice before and was a nice experience, never again! horrible service, dirty hot tub. Disrespectful staff, if your a person of color like myself i recommend not to stay here.
K

Kevin

1 May 2024 - 3 May 2024
reviewed on expedia

3 out of 5 stars

It a place for stay over a night or emergency night nothing like a gateway is a small place, old buildings and super noisy not advices for family I feel I was in a motel plus the jacuzzi it was closed, the breakfast was the same the two nights that I stayed over.
K

Kelly

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

1 out of 5 stars

The room was dirty. Dirty enough that we didn’t stay. There was hair and filth in the bathtub. No way I would put my toddlers in it. My toddlers feet were black after walking around for a very short time. The chair in the room was so stained and gross. The man at the front desk didn’t seem surprised.
L

Lee

22 Nov 2023 - 24 Nov 2023
reviewed on orbitz

4 out of 5 stars

Nice cozy two beds for family of four, quiet place, simple breakfast including fresh coffee and waffles, nice staff, clean room.
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