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Holiday Inn Express Palm-Desert, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Holiday Inn Express Palm Desert is a great option for families. Families appreciate the spacious rooms, the excellent breakfast (described as comparable to ordering out, with hot coffee all day!), and the convenient location near restaurants and shops. While some guests note the hotel is older, the friendly and helpful staff and the refreshing swimming pool consistently receive high praise. The pool is a particular highlight for children.

Guest highlights

The spacious and modern rooms
The delicious and varied breakfast, consistently restocked
The friendly and helpful staff
The refreshing swimming pool

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, an outdoor tennis court, and coffee/tea in a common area.

Nearby attractions

Holiday Inn Express Palm-Desert, an IHG Hotel is located in Palm Desert. Desert Willow Golf Resort and Rancho Las Palmas Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Living Desert Zoo and Gardens and Children's Discovery Museum of the Desert. Looking to enjoy an event or a game while in town? See what's happening at Indian Wells Tennis Garden or El Dorado Polo Club.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool
Outdoor tennis court
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Palm Springs International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Palm-Desert, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

0%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Palm-Desert, an IHG Hotel

Latest reviews (9)

L

Letty

3 Jul 2024 - 4 Jul 2024
reviewed on travelocity

2 out of 5 stars

My family and I booked a trip here and we had kids with us and there was a naked man walking around the hotel and then someone with an ankle monitor walking around it just felt unsafe and gross
D

Devan

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

5 out of 5 stars

Perfect last minute stay for the family
N

Norma

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

Great place. My children loved it. Friendly and helpful staff.
L

Laurie

1 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

We liked it was clean & safe! The staff was very helpful and kind. We would definitely recommend your hotel to our friends and family! Thankyou
L

Lydia

11 Sept 2023 - 14 Sept 2023
reviewed on hcom

5 out of 5 stars

We stayed (family) for 4 days while we explored Palm Springs. The staff was so friendly and helpful with any of our requests. A mix of couples and families with children. The breakfast selection was like ordering out and it very, very clean and restocked constantly. Hot coffee all day long!
D

Dawn

20 May 2023 - 22 May 2023
reviewed on hcom

5 out of 5 stars

This was a great place for my family to stay. We had two king suites and the rooms were spacious, modern and nice. (I would only say that the carpets looked clean but could use a shampoo.). For the price, the location, the pool, and the hot breakfast- this was a great mini getaway to celebrate my son's graduation from the fire academy. The staff were all very nice as well. I looked into other hotels with the fancy pools but they were very expensive and we enjoyed this pool completely. (We also didn't get stuck with extra resort fees, parking fees and no breakfast by staying at those other places.) I will definitely stay here again!
O

Oscar

6 Aug 2022 - 7 Aug 2022
reviewed on orbitz

5 out of 5 stars

Staff were courteous and very accommodating! The room was clean although a bit disappointed with the cleanliness of the pool. We have to gather the leaves that had fallen on the water so our kids can use it in the morning. Overall, still satisfied with our stay.
Y

Yajaira

2 Jul 2022 - 3 Jul 2022
reviewed on orbitz

5 out of 5 stars

My family and I really enjoy our stay here! The pool is great, the breakfast was really cool and all the staff is really friendly
A

7 Apr 2022 - 9 Apr 2022
reviewed on hcom

3 out of 5 stars

This was in a good location, near restaurants, shopping and accessible to other parts of the valley. The staff were friendly and the breakfast was good for our family. The hotel was definitely older and more run down. The carpets seemed to not have been cleaned in a long time, leaving our feet dirty. The bathroom ceiling vent was also in need of a cleaning. A/C was old and not working well at night.
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