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Waterfront Hotel, part of JdV by Hyatt

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.

Nearby attractions

Waterfront Hotel, part of JdV by Hyatt is located in Downtown Oakland, a neighborhood in Oakland, and is in the entertainment district and near the airport. The area's natural beauty can be seen at Golden Gate Park and Lake Merritt, while Fox Theater and Oakland Museum of California are cultural highlights. Ready for a night out? Consider SF Masonic Auditorium and Great American Music Hall. Take an opportunity to explore the area for water adventures such as kayaking.

Popular amenities

Family friendly

Free cribs/infant beds
Microwave (on request)
Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Outdoor furniture

Conveniences

Ballroom
Banquet hall
Elevator
Vending machine

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
10 km from this hotel
San Francisco International Airport
22 km from this hotel
Norman Y. Mineta San Jose International Airport
57 km from this hotel
map

Reviews that mention...

Family Reviews

for Waterfront Hotel, part of JdV by Hyatt
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Waterfront Hotel, part of JdV by Hyatt

Latest reviews (6)

C

Colin

5 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

The front desk and valet were constantly helpful: just extraordinary people. The pool is perfect and uncrowded: super kid-friendly (we have two rambunctious and adept swimmers ages 6 & 8, and a newbie who at age 3 loved it too). The location couldn’t be better: Jack London Square with great places to eat and explore, including inches from the ferry to SF. Will return at a regular clip in the future!
F

Francisco

17 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice clean environment excellent food all around friendly and serviceable staff very family oriented 😃
D

Denise

11 Jan 2024 - 14 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff was amazing! So kind and friendly. Our housekeeping staff were so great. The neighborhood was dog and children friendly. The ferry was right there with easy access to San Francisco. The best way to travel in the city. I highly reccomend this hotel to anyone safe and family friendly.
K

Kathleen

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

1 out of 5 stars

I called ahead to get a room on the same floor as a family member but because she booked thru the hotel directly and I booked thru hotels.com my room was given to someone who booked thru the hotel directly and I was given a lower floor rm the heater didn't work then they moved me to another room with no waterfront view that I paid for a waterfront view the staff apologized and were nice but I was disappointed i got no waterfront view after paying for one I will never use a third party site to book a hotel again i will always book directly at the hotel they treat you better.
H

Holly

5 Nov 2022 - 9 Nov 2022
reviewed on orbitz

5 out of 5 stars

Our family and friends stayed at the Waterfront Hotel for a wedding. Everyone was comfortable.
A

Aurora

12 Oct 2022 - 14 Oct 2022
reviewed on hcom

2 out of 5 stars

The staff was amazing, they went above and beyond. We were not happy with the AC unit in the room, it didn’t really work, never went below 74 and the room felt humid. The bright side is that windows open, but the trains are running every 15-30 minutes and the horn sounds like it’s in your room. We have an infant and that wasn’t an option.
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