A
Alejandra
7 Apr 2024 - 9 Apr 2024
reviewed on expedia
4 out of 5 stars
The front desk staff was delightful before, during and after our stay. They answered our questions, were courteous and very attentive to our needs. All the hotel employees were the nicest I’ve encountered and I travel a lot. The staff working at the breakfast area were very kind too. Breakfast was good although we didn’t see pancakes or waffles! The pool was clean and safe for kids, the hotel in conveniently located. The only thing I didn’t like was that the hotel rooms are outdated, but at least they were clean.
J
Jonathan
Invalid Date - Invalid Date
reviewed on orbitz
4 out of 5 stars
Other than the homeless gentleman who tried to talk with my wife and three small children late at night, the stay was great. The family suite was HUGE
t
terry
10 Nov 2023 - 11 Nov 2023
reviewed on expedia
5 out of 5 stars
During breakfast, they treat you like family!
P
Pamela
6 Aug 2023 - 8 Aug 2023
reviewed on travelocity
4 out of 5 stars
Room was neat and clean. We had a king room which was nice and spacious. Table and two chairs. Liked that shower and toilet separate room from sink for getting ready. Noise from pool and screaming children was distracting but desk staff went right out there after we called them and noise subsided. Would stay again.
C
Claudine
23 Jul 2023 - 24 Jul 2023
reviewed on travelocity
5 out of 5 stars
The rooms were clean & spacious for a family of 4. The staff was super nice! The included hot breakfast served cafeteria style was a plus!
S
Sydney
28 Jun 2023 - 3 Jul 2023
reviewed on hcom
5 out of 5 stars
Such a nice and clean hotel! Breakfast was fantastic and so are the staff! Definitely will stay again! Perfect for families like mine! The kids enjoyed the pool. The beds were comfy and we have no complaints!
J
Jessie
12 May 2023 - 14 May 2023
reviewed on hcom
5 out of 5 stars
It was great .I took my grandkids on a weekend trip and we had so much fun .My grandson said they had the best breakfast ever .The rooms was clean and the staff was ready to help you with anything you needed . I would sy if you haven't stayed there you need to .
D
Deborah
20 Jul 2022 - 24 Jul 2022
reviewed on travelocity
5 out of 5 stars
The staff was very friendly and the rooms were comfortable and very clean. The pool was well taken care of and our kids had a blast. Breakfast was good and the staff there, was great! Overall, a great place to stay and i would recommend to anyone staying in Hot Springs, Arkansas.
M
Margaret
18 Jul 2021 - 20 Jul 2021
reviewed on hcom
4 out of 5 stars
We were not pleased after driving 7 hours to arrive an hour and a half after check in to find a room was not ready. We were told we could wait outside until it was ready. A pregnant mom, dad, kids and a dog waited for an hour while they finished cleaning. It was frustrating. HOWEVER, everything after that was great. The room was cleaned super well. A hot, delicious, filling breakfast was included. It's only 5 minutes to the national park. The pool looked lovely, though we didn't use it. Overall we would happily stay there again.
B
Beverly
17 Jul 2021 - 19 Jul 2021
reviewed on hcom
5 out of 5 stars
We had a great time. Right down the road
From the racetrack. Too many kids to brave the swimming pool but other than that it was a great place