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Hilton Tucson East

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1007 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hilton Tucson East is a conveniently located hotel, perfect for families visiting relatives nearby. Many guests praise the friendly and helpful staff and the comfortable, clean rooms. While some reviews mention issues with the pool cleanliness and some noise, the positive feedback regarding the staff, comfortable rooms, and convenient location suggests a generally pleasant stay for many families.

Guest highlights

The friendly and helpful staff
Comfortable and clean rooms
Convenient location for visiting family

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a coffee shop/cafe, and a microwave in a common area.

Nearby attractions

Hilton Tucson East is located in Broadway Northeast, a neighborhood in Tucson, and is in a shopping district. Park Place Mall and El Con Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Saguaro National Park and Coronado National Forest. Golf N' Stuff Family Fun Center and William Clements Recreation Center are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:00 am–11:00 am on weekends: usd 15-22 for adults and usd 15-22 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Bike storage
Outdoor pool

Outdoor

Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas
Renovated entire property - february 2017
Shared microwave
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hilton Tucson East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Hilton Tucson East

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Melisha

25 May 2024 - 26 May 2024
reviewed on hcom

1 out of 5 stars

This honestly was the worst stay EVER at Hilton East. We’ve stayed there many times over the years. The pool was VERY dirty with bandages, trash, bugs, tree debris and dead lizards. The area around the pool looked very dirty as well with trash and stains on chairs. The spa was growing some green algae. I also smelled an oder resembling gas when I was by the spa. Very dangerous to get into the pool or spa! Stay away! Our room had a mildew smell. Sheets had random hairs and stains. Throughout the night doors slammed and loud yelling, at one point it sounded dangerous. At check out my husband asked about a misc charge. The lady couldn’t explain it. Then she said it was tax. But the amount was even…. and there was already a line item for tax. After we left I cancelled our upcoming reservation for Hilton East in 3 weeks. For all of the reasons above we will no longer be staying at Hilton East. I will never recommend this hotel to anyone and I will be letting friends/family to stay away especially when it comes to the health and physical safety of the hotel.
A

Anthony

4 May 2024 - 5 May 2024
reviewed on hcom

4 out of 5 stars

Came in town to visit family for cinco. The staff was very friendly & the room was nice & clean. The only thing that looked a little dirty was the in the shower. Not much you can do about dirty build up I guess. Other than that it was a nice stay.
M

Margaret

5 Mar 2024 - 8 Mar 2024
reviewed on expedia

5 out of 5 stars

This is out within 20 minutes of our family and very convenient. We have been there twice and love the small restaurant, early breakfasts and staff . The rooms are very comfortable and we will be back !
E

Erika

22 Feb 2024 - 24 Feb 2024
reviewed on hcom

1 out of 5 stars

Staying with family for a wedding. I was the last to arrive. No room available so I was moved to a Hampton inn in a loud unsafe part of town— separated from my family. I was originally booked for 2 night and told to come back for the 2nd night for my room. Very upsetting
C

Cassandra

16 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

Friendly and very nice. Beds super comfy! Would stay here and recommend to friends and family!
n

njasoneden

15 Sept 2023 - 16 Sept 2023
reviewed on orbitz

4 out of 5 stars

Pool unusable not sure if birds poop , but it’s a lot looks like no one cleans the pool that day , Aircondition in our room you could hear a thud loud nose when it turns on but it cools the room I guess you won’t hear it eventually when your on your deep sleep , buffet pricey , and a parking charge used to have no parking charges that’s why we stayed again in same hotel , Great location for us visiting family member
K

Kimberly

10 Feb 2023 - 12 Feb 2023
reviewed on hcom

4 out of 5 stars

We were connecting with family and that’s why we chose to stay here. The sunset view west was very beautiful from the 4th floor. The room was comfortable, clean! we enjoyed our stay!
C

Cynthia

16 Sept 2022 - 17 Sept 2022
reviewed on hcom

5 out of 5 stars

Wonderful stay as always. Very clean rooms, friendly staff and safe location. We always enjoy our stay at Hilton East. Very convenient location as well to family and shopping.
C

Cristina

28 May 2022 - 29 May 2022
reviewed on orbitz

5 out of 5 stars

Love the location and hotel. The front desk ladies were super nice and helpful! The room was clean and the pool is kid friendly! Definitely recommend!
M

MARIA

21 May 2022 - 22 May 2022
reviewed on hcom

5 out of 5 stars

we styed 1 night but it was great will use this hotel every time we go to visit out family
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