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Hotel 52 Stanley, Sure Hotel Collection by Best Western

3 1/2 star hotel
8.4/10 Very Good
(275 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Conference space, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.

Nearby attractions

Located in Stanley, Hotel 52 Stanley, Sure Hotel Collection by Best Western is in the historical district. Beamish Open Air Museum and Empire Theatre are cultural highlights, and some of the area's activities can be experienced at Birtley Golf Club and Quayside. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or St. James' Park.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Room service available

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair-accessible parking

Outdoor

Garden
Picnic area

More

Smoke-free property

Nearest Airport

Airplane
Newcastle International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel 52 Stanley, Sure Hotel Collection by Best Western
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

0%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Hotel 52 Stanley, Sure Hotel Collection by Best Western

Latest reviews (6)

E

Elizabeth

10 Aug 2024 - 12 Aug 2024
reviewed on hcom

5 out of 5 stars

Great hotel , stayed 2nights to attend a family wedding at South Corsey Hall , only 3 mins away in a taxi. Great restaurant and bar attached to hotel with lovely food and great friendly service. Overall great value for money
D

Donna

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

2 out of 5 stars

Stay was ok, unfortunately no loo roll in accommodation, bins not emptied and power tools woke us up at gone midnight. Used to air BnB and using premises which are not staffed but in those instances I expect cleaning to have taken place and basics like loo roll to be restocked. There was a gents on site and I was able to make do and find provisions but travelling as a family of 4 the aforementioned was problematic. Shame as had potential to be ideal but all in all a disturbed nights sleep tipped it over for us.
L

Lizzie

6 Aug 2023 - 8 Aug 2023
reviewed on hcom

5 out of 5 stars

Stayed on 06/08 for two nights for a family wedding .. outside doesn’t reflect how nice it is . Lovely staff can’t complain
H

Hayley

2 Jun 2023 - 3 Jun 2023
reviewed on hcom

1 out of 5 stars

The hotel wants a full refurbishment! My room was a family room. Walking into our room they was a horrendous smell which can only be described as something rotting. The door handle wasnt screwed on Properly and was hanging off. Walking into the bathroom large areas of plaster were hanging off the walls and part of the wall had started to be painted and just left. The handle on the shower was literally hanging off. God help anyone who missed it and tried to hold on to get in! Into the bedroom, sockets were loose on the wall with large areas of plaster missing. And to top it off they were yellow stains on the matress topper! The small green cushions smelt awfull and had grease marks on them. On the hotels .com website they advertise a pool table in the lounge which was non existent! We spoke to the receptionist who offered us two twin rooms but this wasnt possible when we had two children with us! Apart from that he shrugged his shoulders when we pointed out the rest of the room. I booked this hotel as i have stayed in many hotels which are part of a larger company. But this was the absolute shambles !
J

John

7 Apr 2023 - 9 Apr 2023
reviewed on hcom

5 out of 5 stars

Great for a weekend away to see family who stay in Stanley
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