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Novotel Manchester Centre

4 star hotel
Connecting rooms
8.8/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Novotel Manchester Centre is a great option for families visiting Manchester. Many families praise the hotel's excellent location, making it easy to explore the city's attractions and restaurants. Guests consistently highlight the friendly and welcoming staff, who go above and beyond to ensure a pleasant stay. The hotel also offers spacious rooms, though it's recommended to confirm bedding arrangements upon arrival. While some guests mention minor issues with room amenities or breakfast replenishment, the overall experience is generally positive, particularly the consistently well-received breakfast and helpful staff.

Guest highlights

The welcoming and friendly staff, who provide excellent service and even small gifts for children.
The convenient location, close to restaurants, bars, trams, and the conference centre.
The spacious and clean rooms, providing ample space for families.
The excellent breakfast buffet, offering a wide variety of hot and cold food, fresh fruit, and tasty options.

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.

Nearby attractions

Novotel Manchester Centre is located in Manchester City Centre, a neighborhood in Manchester, and is near a metro station. Trafford Centre and Canal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Peak District National Park and Piccadilly Gardens. Looking to enjoy an event or a game while in town? See what's happening at Old Trafford or AO Arena. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Arcade/game room
Cribs/infant beds (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
English breakfast available for a fee weekdays 7:00 am–10:00 am: gbp 10.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Fitness center
Sauna
Steam room

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Manchester Airport
14 km from this hotel
Liverpool John Lennon Airport
43 km from this hotel
Leeds Bradford International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Manchester Centre
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

36%

3 star reviews

0%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Novotel Manchester Centre

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Mark

2 Dec 2023 - 3 Dec 2023
reviewed on hcom

4 out of 5 stars

Hotel location was very good, breakfast was very good and service was very good. Our room was fine but we did need to ask reception to make the additional bed up for child staying as this wasnt done upon check in. We had relatives staying in same hotel having paid the same rate and they had more room items available to them, slippers , robes etc that we didnt receive. Felt almost as if our room hadnt finished being made up for our arrival. Staff very attentive when bed make up was requested however so that was corrected quickly whilst we had a drink in the very nice bar attached to the hotel. Would stay again.
H

Hannah

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Staff were immediately welcoming, even gifting little plush toys to my children. Checkin was quick and efficient, the room was clean and spacious, with everything we needed- a safe, coffee facilities, a fridge, towels and toiletries and sufficient bedding. Well located for central Manchester with restaurants, bars, trams, conference centre all within walking distance. Would use again, and recommend.
P

Pauline

11 Jun 2023 - 12 Jun 2023
reviewed on expedia

5 out of 5 stars

Lovely hotel had a great sleep kids loved there stay clean and fresh friendly staff :)) we will come back
M

Miguel

16 Jul 2023 - 17 Jul 2023
reviewed on expedia

5 out of 5 stars

Great place, close to many restaurants and bars, I went with my family, two children and my wife and everything was nice
M

Mette

13 Jul 2023 - 16 Jul 2023
reviewed on hcom

5 out of 5 stars

One of the more positiv experiences I have had for a while. The service was perfect, staff was very helpfull and the Hotel itself is perfectly located in Manchester, both if you are on foot or using public transport. I will be using the same hotel next time I am in Manchester! Five out of five stars from this dane and his family 🙂
A

Alison

29 Apr 2023 - 30 Apr 2023
reviewed on hcom

4 out of 5 stars

Parking was a bit of nightmare to find info on but I got it prebooked and sorted - even with discount still over£30 for 24 hours. Great hotel location but room was boiling and hard to cool down and toilet very small - hard to get in and close the door and in a size 8. Breakfast was only ok - kept running out and not replenished quick enough, lots cold,hardly any fresh fruit and no granola. Ok sums it up and for £311 for a family room I expected more.
M

Mary

4 Mar 2023 - 5 Mar 2023
reviewed on hcom

4 out of 5 stars

Staff friendly and helpful BUT I was staying with a large group 4 adults 6 children. I booked 3 family rooms 1 to be accessible as I have mobility issues. On arrival I discovered I could have either a family room or an accessible room but not both. I opted for accessible as I cannot managed anything other than walk in shower. This means I had to share my bed with two children! Seriously what if I was a lone disabled parent? It’s not really good enough.
M

Madhavan

16 Sept 2022 - 17 Sept 2022
reviewed on hcom

1 out of 5 stars

We were a family of four but the room was prepared for 2 persons. We let reception know and then they prepped the room for an additional person. We had to call again and then someone came and dumped the bedding for the fourth person in the room and left. The bathroom was smelly and the carpet was dirty. However, the staff were friendly and the breakfast was good.
J

Jacquie

27 May 2022 - 29 May 2022
reviewed on expedia

4 out of 5 stars

Great location and good for families
N

Nadeem

8 Aug 2018 - 10 Aug 2018
reviewed on expedia

5 out of 5 stars

Excellent hotel, clean and comfortable rooms, excellent staff at front desk, catering staff were good too, but the breakfast buffet is the best with so much choice of hot and cold food, fruits etc. fresh and tasty. Definitely a family friendly hotel in the city centre of Manchester.
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