The Sands at Grace Bay

beach and beach staff were great, front desk and restaurant staff slow and useless. last two days people that were NOT hotel guests tried to take our beach chairs, and were just so raunchy and foul-mouthed children should never be exposed to “ladies” talking that way. hotel staff let it go. one couple did say something and were threatened by these”ladies” i will NOT spend my money here ever again.

We really enjoyed our room at the Sands. It’s close to shopping and dining and the restaurant on site was very good. Eating and drinking in Turks and Caicos is very expensive but they have beach cruiser bikes you can borrow and take a quick ride down to the grocery store to pick up some food and drinks and go check out the cute town with fun shopping and restaurants. The room had, a nice little kitchenette and separate living space from the bedroom. We would absolutely stay here again, especially if we take our kids so they can have their own bedroom. The pool was super nice and the staff was awesome! Facility was very clean.

This property is small and cute and great for a quiet family vacation. The room we stayed in could use some updates (hooks were missing, microwave didn't work) but was large enough to accommodate us. The concierge was not friendly nor knowledgeable- talking to other visitors was much more helpful! The rest of the staff were friendly and helpful. The Sands offers a free shuttle to their sister hotels. We went to the Shore Club where the staff were extremely rude and would not even allow us to sit in their chairs after purchasing beverages. If a shuttle is offered, it seems odd that you can't use the amenities there or purchase a day pass to use them. The only other downfall we found was it was very difficult to locate snacks or water. The gift shop closed early and for a large portion of the afternoon for lunch break. Vending machines on the property would be ideal!

Great location, beautiful property, great service! Suite was lovely, nice view,quiet , accessible to pool and beach. More nightly entertainment would be ideal. Location is great, 5 min walk to town. Would highly recommend for couples and families 😊

This place was really great, but did have some down sides. We traveled with our 7yo daughter, so the separate bedroom in the suite was great, as well as the full dining table for games. Although we didn’t cook, it was nice to have the kitchen. Food is so expensive in Provo, so it was nice to be able to bring leftovers back to refrigerate, microwave, and snack on the next day. We wanted to cook eggs, but all the eggs in the on-site store had expired. (Technically, the cartons said “packed on January 27,” but this was on February 27 and I’m not sure eggs stay good for a month.) The nearest grocery store is not walkable, so I would plan on either not cooking or doing a big shop at the grocery store upon arrival. It was easy to walk to a lot of restaurants and shops outside of the resort, which was definitely required because there’s only one restaurant on property. Hemingway’s is really good, just not a huge menu. Service is as expected on islands—pretty slow, but staff is very friendly. There is no food and beverage service at the pool or the beach. The resort advertises as “family-friendly,” which it is, but there really weren’t any kids for our daughter to play with the entire time at the resort. Luckily, we had friends a few resorts down at Beaches, so we went down there every day for our daughter to have kids to play with. The Sands really is wonderful. My husband and I would definitely stay there again, but if we bring our daughter we would most likely stay at Beaches.

The beach 🏝️, multiple pools, and spa were wonderful. There were different areas by the pools so you could be more secluded if you chose to be. There were inflatables & sand toys for the kids to use as well as shallow pools for them. The grounds were well maintained with many different kinds of island flowers and plenty of palm trees. The food at Hemingway’s was very good & well prepared. Our room with a partial view of the ocean was quite comfortable and clean and very spacious. The large balcony was screened to keep out bugs & had 2 lounge chairs as well as a table to seat four people. The kitchen was well equipped & the washer/dryer combo was an extra bonus and came in handy after time at the beach. There was a TV in the bedroom as well as the living room area which was quite nice. There was plenty of closet space & many drawers for clothes. The overhead fans in the bedroom & living room were unexpected & great as we like to sleep with moving air. The special oatmeal soap for bathing was top of the line & kept your skin from drying out from the salty ocean water. We were quite pleased with our experience at The Sands.

Perfect for families!

The rooms were clean and spacious and most of the staff was helpful and friendly. However, despite a supposed 3 o'clock check in, our room was not ready until 4. The room had no washcloths or bath mats which I unfortunately noticed after my toddler son was already in the bath. I called the front desk and they said they would send someone right up. 35 minutes later I ventured out to find them on my own. I found someone from Housekeeping and asked for washcloths and she would not give them to me, said she would bring them to me. 10 minutes later, still nothing, so I ventured out again, found another housekeeping staff member and at least got a few washcloths. We only stayed one night after a week in T&C, since we had flight issues.

My family and I stayed at the Sands resort from January 25-January 31 for vacation and friends stayed at the same resort as well. We had a great time! The resort is small and walk-able and the best part is the accessibility to the beach and downtown. The food at Hemingway's was solid and convenient for grabbing a quick lunch. We usually walked downtown for breakfast and dinner- less than 10 minutes to get to the restaurants and shops and very safe! Our room was very clean and the bed was comfortable. Highly recommend it for families- they had toys and floats on hand and access to kayaks and paddle boards were included. We will definitely come back to The Sands at Grace Bay!

I enjoyed my stay the staff was very friendly the beach was amazing couldnt ask for anything better. Only negatives is the lazy river is for little kids and the water doesn’t flow. Restaurant the food was overrated. Its a bit of a walk from everything but not too bad. Definitely bring bug spray you will get eaten by mosquitoes! Room was spacious and comfortable only negative is it is time for a new mattress everything else was perfect.