D
Daniel
6 Jun 2024 - 11 Jun 2024
reviewed on expedia
5 out of 5 stars
Point Grace is an amazing boutique hotel. We often felt like the only guests there. The staff is super friendly, we felt like family. We stayed in a poolside cottage and it was huge! Living area, porch, washer/dryer, separate room with king size bed and full bathroom. The beach was beautiful and secluded. You never had to worry about getting a chair- the beach guys had them ready for you when you walked down. It’s also only a short walk or bike ride into town. We will be back!
R
Rachel
24 May 2024 - 28 May 2024
reviewed on expedia
5 out of 5 stars
Point Grace was the perfect spot for our family vacation! Our teenage children loved the water sports options and the free buffet breakfast every day was amazing. The oceanfront 2 bedroom suite was spacious and comfortable with beautiful views of the ocean. The staff was extremely friendly and helpful and we would highly recommend the hotel to anyone and hope to return ourselves someday!
S
SAMUEL
21 Jun 2023 - 25 Jun 2023
reviewed on orbitz
5 out of 5 stars
Property was very nice, quiet and convenient for dining and shopping. Staff was very helpful. Had a great time with our family
M
Maria
5 Apr 2023 - 10 Apr 2023
reviewed on orbitz
5 out of 5 stars
Such a beautifully maintained, classic, quiet and relaxing scene it was. As a family of 5, you cant often say (if ever) you’ve had a relaxing vacation, and I can say it was the most peaceful and enjoyable spring break I’ve had as a parent. The staff was so accommodating, personal and friendly. After only one day, I felt like I knew most of them around the property which quickly led to a feeling of familiarity and security that grew as the days went on. Locresha was as amazing as you can get and assisted me with each and every request and she delivered fast! Within an hour of our arrival, she had us booked for dinner each and every night and planned our excursion! She also made my teenage daughters smile each morning, and that says a lot!
We had our first nights dinner at Grace’s Cottage, and it proved to be the best meal we had on the island, and we ate at some pretty amazing restaurants every night!
Windy and his beach staff were the best! These 5 guys were prepping umbrellas and chairs the minute you arrived and had the ice bucket with waters ready to serve immediately! They were so gracious and wonderful to engage with each and every day! I also loved our daily housekeeper. Margharete! Lovely woman from Haiti who serviced our room each and every morning with fresh sheets and towels and towels were again replaced at turn down service. The crew at the pool bar served lovely cocktails and delicious lunch daily and made our stay even more special! Thank you!
M
Mindy
Invalid Date - Invalid Date
reviewed on orbitz
5 out of 5 stars
Overall everything was as close to perfect as life gets, and we had a wonderful week. We are a family of 5, with 3 kids ranging from 16 to 10. We stayed in the 2 bedroom ocean view suite, which was very spacious. The hotel provided a rollaway bed that was comfortable.
Upon arriving we were greeted immediately, didn’t stand in line, and were personally escorted to our room while a bellman took care of the luggage. There is no real lobby. There is an outdoor covered area for sitting with two concierge staff waiting to help anyone, with anything.
We were given a tour of the grounds, drinks, and then some downtime to acclimate. Shortly after we were provided with a list of possible dining ideas and excursions, all of which could be arranged by the concierge. I received several texts and calls throughout the week on the hotel phone to make sure were had everything we need, if we had any questions, or if they could help with anything at all.
Our 2 bedroom ocean view room was immaculate and spacious, with a bathtub and two showers, plus three bathrooms with a bidet, and washer and dryer. The very best part of the room was the incredible ocean view!
If you want lots of people with you at the beach & pool or a nightlife scene onsite, or childcare options, this probably isn’t your place. Point Grace is if you want tranquility, what feels like a private beach with attendants and drinks, lots of attention to details and beauty, and to hear primarily the ocean sounds.
R
Richard
13 Mar 2023 - 16 Mar 2023
reviewed on orbitz
5 out of 5 stars
Point Grace was perfect for our family vacation with kids aged 7 and 10. Pool and beach were both quiet as the resort is boutique sized and was truly relaxing. We stayed in the two bedroom suite which was gorgeous and the housekeeping staff were wonderful as they changed towels and cleaned the room twice a day, once while we were out and once during turndown service before bed. Breakfast included was bountiful including both continental items and hot food. We will definitely return some day!
B
Bryonha
6 Jan 2020 - 13 Jan 2020
reviewed on hcom
5 out of 5 stars
My husband and I chose Point Grace for our honeymoon (a Monday to Monday) and it was wonderful! From the moment we arrived, service was impeccable. We were checked in, given a tour, bags were taken, and the rest was history. We stayed in an oceanfront villa with a full kitchen, beautiful living room, a dining area, two full bathrooms, and a balcony. Also, in unit laundry!
The people were wonderful. Mary, the manager, took great care of us and Rowvena made us feel so special, getting me a cake for my bday and getting us into Infinity (at the sister property) without a reservation. The pool/beach attendants, Corvelle and Windy were always kind and attentive. I really cannot complain about the service.
The grounds were very taken care of. Our rooms were serviced twice a day. They are not the most luxurious or modern, but they are classic design with a homey, beauty feel. It was quiet and romantic and there were little to no children on property. It was wonderful to have a quiet pool with no screaming. (I like kids but there's a reason we don't have them yet).
We ate at Grace Cottage twice, once for room service and it was delicious both times!
I noticed there are some mediocre reviews, and I think you have to be in the right mindset for the island. Things don't come super fast anywhere--everyone in on island time and moving at Island pace (we're from NYC). That said, the personnel at Point Grace are thorough and kind and meet your needs quickly with a big smile!
S
Scott
6 Jul 2019 - 10 Jul 2019
reviewed on hcom
3 out of 5 stars
We have stayed here for over 6 years but the place continues to go down and primarily from poor management and lack of taking care of the pool and poor restaurant services. Our family has decided to try another location on our next visit. Approximately a year ago Grace Bay Club nought the property and I was hoping to see improvements but it has not happen especially with management of property.
A
26 Apr 2019 - 1 May 2019
reviewed on hcom
4 out of 5 stars
We came as a family and stayed for a week at Point Grace. The hotel is positioned beautifully on Grace Bay with beautiful ocean views from our 2 bedroom suite. The hotel is showing it's age and needs an update. The beach staff was excellent (James & Wendy) are both amazing! Great job guys!
The breakfast staff was great, but they need help. Ordering eggs and bacon took 1/2 hour. Also, Complimentary Breakfast was disappointing, they ran out of bread, jam, OJ, oatmeal...seriously! We're on vacation and we get to breakfast by 8:15am and they are out of food! That should never happen. Very disappointing. Point Grace needs to step it up. We've stayed at 7 other hotels and their breakfast was always a nice spread, they never ever ran out of food. Also, pool bar ran out of Pina Colada for several days. How could a hotel let that happen? Seriously? That's a standard drink every hotel should never run out of!! Comeon….
Hotel cleaning staff was excellent. Room nicely cleaned everyday and staff always come in with a smile and always ask if there's anything they can do for us.