Novotel Bangkok Platinum

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Bangkok City Centre neighborhood, Novotel Bangkok Platinum is connected to a shopping center. Pratunam Market and CentralWorld Shopping Complex are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lumphini Park. Looking to enjoy an event or a game while in town? See what's happening at Rajamangala National Stadium or Thunder Dome. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Children's pool

Free area shuttle

Free children's club

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Separate dining area

Snack bar/deli

Soundproofed rooms

Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee daily 6:00 am–10:30 am: thb 350 per person

Spa

Massage - thai

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Children's pool

Fitness center

Outdoor pool

Sauna

Shopping

Shopping mall

Spa services

Steam room

Yoga classes

Outdoor

Garden

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Don Mueang International Airport

19 km from this hotel

Suvarnabhumi Airport

24 km from this hotel

Reviews that mention...

All reviews (14)location (5)clean (4)family room (7)dining (1)staff (5)pool (1)adjoining room (1)

Family Reviews

for Novotel Bangkok Platinum

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

36%

3 star reviews

7%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Bangkok Platinum

Showing 1 - 10 of 14 reviews

Latest reviews (14)

L

Lawrance

2 Apr 2024 - 3 Apr 2024

reviewed on expedia

5 out of 5 stars

The Novotel was very nice, modern, clean, and very nice family room in a great location

R

Ronald

21 Jan 2024 - 23 Jan 2024

reviewed on hcom

5 out of 5 stars

Everything is excellent except for the shower in the family room. the shower does not have an enclosure which allows water to splash from the shower and make the floor wet.

W

Wen Leong

7 Aug 2023 - 11 Aug 2023

reviewed on hcom

2 out of 5 stars

We did not enjoy the stay in the hotel, firstly the family room toilet partition screen is translucent, we can clearly the silhouette of the person bathing from the room, it was stressful when we arrived in the first day, fortunately we they have another room for us to swap. Didn’t bother to check on the price the room that was given. Secondly the tooth paste is not enough for twice daily usage so if you need additional toothpaste you have take another pack together with the toothbrush resulting in wastage. Thirdly main door in both rooms were not able to close properly and we have problem with locking the door in the family room .

S

Samuel Jun Jie

26 May 2023 - 29 May 2023

reviewed on hcom

4 out of 5 stars

This was a family trip, booked 4 rooms. 3 of which is a double bedder and 1 is a 2 single bed. Upon check in, all the room available was all double bedder. Was only able to change room the next day. This was quite bad as i supposed that room that i paid for should be booked and make available on the day of check in. Saw there was a upgrade in the air con remote system, this is better compare to the previous one. The shower curtain was spoil and not able to lift up or down. Did sound this out. But wasn't fixed. Other then this. The rest was good. This hotel is convince for it location as it near the shopping mall.

P

Patricia

20 Mar 2023 - 23 Mar 2023

reviewed on orbitz

4 out of 5 stars

Bad room service. Called to order room service for lunch quickly as kids were hungry with the situation explained to hotel staff as well. Was told that preparation time is around 15 to 20 minutes. Called them after waiting for 30 minutes as no lunch was being delivered. They mentioned that there is a high volume and we will need to wait for another 30 minutes. Was told to make my way to the hotel restaurant instead at level 6 to be served faster. Horrible service from the hotel dining team. When I already had specifically mentioned that my kids were hungry. If the waiting time is long please let customers know upfront instead during the first call so that we can better decide on our options.

Y

Yasuyuki

18 Mar 2023 - 21 Mar 2023

reviewed on orbitz

5 out of 5 stars

Thank you for providing bunk beds and amenities for the children. The food and service were very excellent. Also, the location was very good for sightseeing and shopping.

T

Tat Wee Geoffrey

2 Mar 2023 - 8 Mar 2023

reviewed on orbitz

3 out of 5 stars

I have always enjoyed staying in Novotel hotel as this is not my first experience there However during the one week stay in the family room, my son suffered from some insect bites at night and the rash still persists even now back in singapore so we are rather disappointed this time.

B

Berit

10 Mar 2023 - 11 Mar 2023

reviewed on orbitz

5 out of 5 stars

Top notch hotel! Stayed with our two kids in the family room with bunk bed. Room was clean and beds very cozy. Incredible pool. Biggest breakfast buffet ever. Kind staff. Nice little open-air market right outside the hotel and plenty of malls all around. A great splurge for our last night in Bangkok.

K

Kin Kiat, Teresa

4 Dec 2022 - 9 Dec 2022

reviewed on orbitz

4 out of 5 stars

The staff are very helpful on finding a connecting rooms for our family of 4 and the rooms are spacious and kept clean.

J

Josephine Huihui

5 May 2022 - 8 May 2022

reviewed on orbitz

4 out of 5 stars

Too bad that the beside the hotel bridge is not link. Is so difficult to bring a kid with stroller n carry up n down the stairs. Really hope the link to the bridge and to platinum fashion hall link is open.