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Heartland Hotel Auckland Airport

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1112 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Heartland Hotel Auckland Airport is a great option for families visiting Auckland, offering spacious rooms, some with connecting options, perfect for families with children. Many guests highlight the convenience of the hotel's location near the airport and the included shuttle service. The hotel also features comfortable beds and in-room amenities, such as kitchenettes in some rooms, which are useful for families. While some guests noted that the TV channels may not be ideal for children, the spacious rooms and convenient location make this a practical choice for families.

Guest highlights

The spacious rooms, some with kitchenettes, perfect for families.
The convenient location near the airport and the free shuttle bus.
The comfortable beds and helpful staff.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area.

Nearby attractions

Heartland Hotel Auckland Airport is located in Mangere, a neighborhood in Auckland with great airport proximity. Treasure Island Adventure Golf and Butterfly Creek are local attractions and those in the mood for shopping can visit Dressmart Outlet Shopping Centre and Westfield Newmarket. Traveling with kids? Consider Auckland Botanical Gardens, or check out an event or a game at Mt. Smart Stadium.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Pool gate
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee daily 5:30 am–10:30 am: nzd 25 for adults and nzd 12.50 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Auckland International Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Heartland Hotel Auckland Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

33%

3 star reviews

7%

2 star reviews

13%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Heartland Hotel Auckland Airport

Showing 1 - 10 of 15 reviews

Latest reviews (15)

S

Suz

9 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Hot tub was great to occupy kids
A

Ajay

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

Stayed her efor the 6tg time. Normally has been good . First, it took an hour for tge shuttle to come. Cold like hell. A family with 3 small kids suffered. Apparently shitt staffed. Room 227 is above the AC units. Noisy like hell. Avoid. Agter a 35 hour jiurney, sllep was all i wanted. Will still use this hotel due to past better experience
L

Lee-Anne

18 Aug 2023 - 19 Aug 2023
reviewed on wotif

4 out of 5 stars

The room suited our needs, was nice and clean, unfortunately the people who were in the room next to us were having a party and were so loud, they kept us and our grandchildren awake most of the night, not ideal when you have to travel with young children the next day.
R

Ross

10 May 2023 - 12 May 2023
reviewed on wotif

5 out of 5 stars

The room was not basic at all - it was moor like a small apartment with kitchen sink kettle microwave pots ,pans frying pan and a fridge -- what could be better and only 7 minits by by there shutle bus and a good breakfast included in our two night stay, wish we add stayed there on our other visits to NZ we will stay there again on our next trip to see family. Regards -- Mr bunting
P

Patrick

15 Apr 2023 - 16 Apr 2023
reviewed on wotif

5 out of 5 stars

I like the customer service, the property's vicinity to airport and last minute shopping and eating venues. Room was big, bed was Super Comfortable, and having an adjoining room with our kids made it easy for them to be close where we could keep an eye on them but far enough for us to enjoy some privacy. Would definitely book at this property if we're even in Auckland again.
A

Anne

20 Jan 2023 - 21 Jan 2023
reviewed on wotif

4 out of 5 stars

Given that we arrived at half past midnight, the shuttle driver was very awake and just lovely. The receptionist was busy and obviously tired and therefore forgot to give us the card which we needed to get our car out of the long term car park in the morning. We had no dinner and obviously at this time in the night would not get anything, so a few biscuits which are usually to be found in hotel rooms would have been lovely specially for kids, but there were none. However, overall these are little things. The rooms (we had interconnecting rooms) were amazing with plenty of space.
A

Anne

Invalid Date - 9 Jan 2023
reviewed on wotif

5 out of 5 stars

Very clean and spacious. We had interconnecting rooms as kids are teenagers needing their own space. Had even a large lounge and some kitchen area.
M

Marilyn

12 Nov 2022 - 13 Nov 2022
reviewed on hcom

4 out of 5 stars

Very nice hotel, friendly staff and we really appreciated the complementary transfers to and from the airports. Enjoyed a very pleasant evening meal in the restaurant. Maybe a little expensive for families with children
V

Vanessa

Invalid Date - Invalid Date
reviewed on wotif

4 out of 5 stars

Thank family friendly for two loud energetic unsure toddlers - with many first time experiences eg: first plane ✈️ flights, first stay in a big hotel, first time at Rainbow ends, first time in Auckland and the motor way, So being left to regulate all their different emotional experiences was much appreciated-thank you-and the pool was their favourite parts. Just wished you had kids channels on the TV - too much religion programs that I didn’t appreciate. Thank you
N

Natarsha

18 Sept 2022 - 19 Sept 2022
reviewed on wotif

4 out of 5 stars

Very spacious room for our family's overnight transit (2 adults/1 child/1 infant). Comfy beds, the complimentary shuttle was super as well as the option to do a quick room service in room without charge ahead of an early departure. Overall facilities were fairly basic, and our tv basically didn't work so we switched off at the wall. Would likely stay again for space, helpful staff and convenience.
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