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Hotel Casino Plaza

3 1/2 star hotel
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business center, and conference space.

Nearby attractions

Hotel Casino Plaza is located in Downtown Guadalajara, a neighborhood in Guadalajara, and is near a metro station. Parque Revolucion and Morelos Park reflect the area's natural beauty and area attractions include Guadalajara Wax Museum and Acuario Michin. Looking to enjoy an event or a game while in town? See what's going on at Plaza De Toros Nuevo Progreso, or consider a night out at PALCCO.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: mxn 135 for adults and mxn 135 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Guadalajara International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Casino Plaza
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Casino Plaza

Latest reviews (2)

J

Jose

18 Jan 2024 - 24 Jan 2024
reviewed on hcom

5 out of 5 stars

The service was very friendly and they cleaned solutions to problems with the water quite quickly in the area. I would recommend it only for business and not family
M

Miriam

29 Mar 2023 - 7 Apr 2023
reviewed on orbitz

4 out of 5 stars

The hotel was generally very nice, staff was very friendly and accommodating. I wish the showers had more space or shelving to put my toiletries on, and our shower leaked out towards the toilet area no matter which way we pointed the showerhead. Great water pressure though! Also, I used the gym many times while I was there, and it never appeared to have been cleaned. The trash was never emptied, the floor and machines were visibly dirty. It was a bit isolated from the rest of the hotel, and sometimes I felt a little unsafe, walking to the gym in the early morning as the lights were always turned off in the corridors. I always made sure to let my family know when I arrived there and when I was leaving there, but never had any problems.
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