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Le Bonne Entente

4 1/2 star hotel
8.4/10 Very Good
(1326 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

2 restaurants, a full-service spa, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.

Nearby attractions

Le Bonne Entente is located in Ste. Foy, a neighborhood in Québec City, and is in the suburbs and near the airport. Quebec Bridge and Plains of Abraham are local landmarks, and some of the area's activities can be experienced at Base de plein air de Sainte-Foy and Metropolitan Golf Club. Consider Palais Montcalm for a night out or Recreofun Amusement Centre if you're traveling with kids. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
2 restaurants
24-hour room service
Continental breakfast available for a fee daily 7 am–9:30 am: cad 10-25 per person

Spa

20 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily
Spa tub

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in hallways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Arcade/game room
Art gallery
Children's pool
Full-service spa
Nightclub
Playground
Sauna
Seasonal outdoor pool
Spa tub

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jean Lesage International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Le Bonne Entente
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

27%

4 star reviews

27%

3 star reviews

36%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Le Bonne Entente

Showing 1 - 10 of 11 reviews

Latest reviews (11)

G

Giliane

17 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Unfortunately I was not satisfied with my stay, the rooms are outdated, even after we changed room, there was still issues with the new room. What I found very annoying is the fact that information was not clear about what was included or not. Breakfast for adult same price as adults, I found that there were not a lot of perks for families, specially for restaurant. Staff was really kind, I have to admit. Overall, this hotel is not a 4 star, a 3 would me fair.
S

Stephen

4 Jan 2024 - 6 Jan 2024
reviewed on expedia

4 out of 5 stars

Beautiful property with great amenities, especially for kids. The property's layout is very confusing. The room needs to be modernized, we were in a suite with numerous tables and desks but there were no easily accessible outlets and no usb plugs in either room, you had to charge things on the floor. Our key didn’t work most of the time and we kept getting locked out of our room, it took complaining 4 times before they finally sent someone up to repair the door and then it worked fine after that. Restaurant was excellent and our waitress was wonderful.
P

Paul

27 Dec 2023 - 29 Dec 2023
reviewed on expedia

1 out of 5 stars

Unfriendly and unwelcoming staff. Would not stay here again. Staff actually suggested I stay at best western inn. No kidding.
J

James

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

This was a very easy and comfortable stay. A wonderful place to stay with the family as the staff go way out of their way to do special events and efforts for the kids.
K

Kristina

6 Aug 2023 - 8 Aug 2023
reviewed on expedia

3 out of 5 stars

*if you are sensitive to perfume/scents, I do not recommend this location!* Staff/Service: Staff were welcoming and provided lots of information on the property. I would recommend ensuring that all have have updated information. Front desk informed us that room service would have a $5 fee, while the server at MC restaurant said there would be no fee (there was a fee). Amenities: Pool was great and towels were provided. Lifeguard cleaned/adjusted lounges as guests left. Free wifi is not secure. My children loved the bedtime cookies and milk. Highly recommend looking online at restaurant menus & look at potential restaurants locally for meals. Room: we reserved a family room, 1 king & 2 twins. Room looked like it did in the photos online. We found it weird to have a coffee machine in the bathroom. Bathtub was leaking. A door on the kids bedroom would have been nice to separate the 2 rooms. Location: We we’re close (driving distance$ to many activities. Price: Price per night was great but I wasn’t aware of the daily fee ($25). Overall: I would recommend for any couple wanting to get away for a weekend. But not for a family
C

Christine

4 Aug 2023 - 6 Aug 2023
reviewed on expedia

3 out of 5 stars

Beds were comfortable but too small. We were expecting two queen beds but only got small doubles. Bed linens popped off the beds. They did offer some fun treats for kids, like cookies and night, s’more kits, and candy in a games room.
J

John

14 Jul 2023 - 18 Jul 2023
reviewed on expedia

3 out of 5 stars

First impressions were good. Nice and beautiful hotel and gardens. Needed a reservation to eat. Very slow bar and dinning service. Eg. 40 minutes to get the appies! Worst part was they only serviced your room after THREE NIGHTS!! No coffee, towels, nothing. After the second day I complained so they sent up coffee and a few towels. Also another surprise…. They charged me 20/day for their ‘summer activities’ that were for kids not 60 adults. Parking in their parking lot was 20/day!!! For a four star hotel, not worth the huge expense.
M

Melanie

16 Jun 2023 - 17 Jun 2023
reviewed on expedia

5 out of 5 stars

Liked the pool and hot tubs. However many kids running and screaming even at 10pm around the pool area. The rooms were nice clean and very quiet. Loved my stay
D

Dandan

22 Aug 2022 - 23 Aug 2022
reviewed on expedia

4 out of 5 stars

Wonderful resort for the whole family. Convenient and quiet. We enjoyed our stay!
V

Veronique

12 Aug 2022 - 13 Aug 2022
reviewed on expedia

5 out of 5 stars

Our kids really enjoyed the Fun Club! Outstanding service from Audrey at reception and from Kin-Jade at the fun club. The property is really well maintained and full of activities to keep us entertained all day. Thank you for a memorable stay!
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