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Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Ottawa East - Orleans is a popular choice for families, offering comfortable rooms and a convenient location. Families appreciate the consistently well-stocked breakfast and the pool, which is a hit with children. While some areas of the hotel may show their age, the friendly and attentive staff consistently receive high praise, enhancing the overall family-friendly experience.

Guest highlights

The consistently well-stocked and varied breakfast buffet
The warm pool, perfect for children
The friendly and attentive breakfast room staff

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.

Nearby attractions

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is located in Orleans, a neighborhood in Ottawa with good shopping. Canada Aviation and Space Museum and Museum of Nature are local attractions and those in the mood for shopping can visit Place D'Orleans Shopping Center and St. Laurent Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Change of towels (on request)
Housekeeping (weekly)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Latest reviews (9)

D

Debra

9 Jul 2024 - 11 Jul 2024
reviewed on hcom

4 out of 5 stars

Breakfast is very busy as there are alot of familiea wirh your children living in the hotel I believe. You dont here them anytime just breakfast.
M

Mike

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Was a last minute booking due to death in the family. Rooms were ready when we arrived, good staff, quiet location. Will definitely stay again when in the area
C

Christine

5 Jun 2024 - 8 Jun 2024
reviewed on hcom

4 out of 5 stars

Perfect hotel for our short visit to see family nearby. Service was excellent. Hotel was quiet and the beds were comfortable. The rooms themselves are shwoing their age a bit. A fresh coat of paint and some small updates would make this a 5.
M

Matt

15 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Fantastic as always with quality pool and gym. Great breakfast for my family too
S

Shannon

9 Feb 2024 - 11 Feb 2024
reviewed on hcom

5 out of 5 stars

Always great staying here. Such a convenient location. Comfortable beds, good shower pressure and fairly good breakfast. Outstanding breakfast room attendants, I don’t know their names but these two ladies were both lovely and super friendly. Always busy but still taking the time to say hi to regular customers and their children. This is what makes a place go from good to great!
C

Chantal

18 Aug 2023 - 19 Aug 2023
reviewed on expedia

4 out of 5 stars

We stayed one night. The pool was very nice. The water was warm so the kids loved it. Great variety for the breakfast buffet. Overall great stay.
G

Gary

13 Aug 2023 - 18 Aug 2023
reviewed on hcom

4 out of 5 stars

A great place for a family vacation. Room was comfortable and clean. Free breakfast was always well stocked. Convenient location to various locations in Ottawa area.Pool is very small and cool.
J

Jayesh

3 May 2023 - 5 May 2023
reviewed on expedia

4 out of 5 stars

Good place for family
M

Molly

7 Jan 2023 - 8 Jan 2023
reviewed on orbitz

4 out of 5 stars

Best value through Expedia. Comfortable bed, kids loved the pool
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