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Holiday Inn Express Kingston West, an IHG Hotel

2 1/2 star hotel
9.4/10 Exceptional
(680 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express Kingston West offers a comfortable and clean stay for families. While located in an area still under development, guests consistently praise the friendly and helpful staff, the spotless rooms, and the excellent breakfast. The hotel is new, with modern amenities, and features a swimming pool. Free parking is available, making it a convenient stop for road trips.

Guest highlights

The exceptionally friendly and helpful staff
Spotless and comfortable rooms
The excellent breakfast
The clean and modern amenities, including a swimming pool

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a computer station.

Nearby attractions

Holiday Inn Express Kingston West, an IHG Hotel is located in Kingston. Lemoine Point Conservation Area and Lake Ontario Park reflect the area's natural beauty and area attractions include International Hockey Hall of Fame and Kingston Family Funworld. Looking to enjoy an event or a game while in town? See what's happening at Invista Centre or George Taylor Richardson Memorial Stadium.

Popular amenities

Family friendly

Indoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Kingston West, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

9%

3 star reviews

18%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Kingston West, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

P

Paul

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

This property is fairly new, so it's kind of annoying that so many things already seem run-down: broken tiles in the elevator, loose faucet in the bathtub, etc. The room was fine--clean enough, decent size. But the front desk staff? From the person who kept me standing there for over 20 minutes (after 8 hours in the car with my family) repeatedly messing up the processing of my reservation to the guy who, when I asked if they could exchange currency, just tried to scam me by exchanging his own CAD one-for-one for my USD... yikes.
J

Jason

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

3 out of 5 stars

It was a late night arrival with an early morning departure, so we didn't get a lot of time here. We did however enjoy the stay. It was nice the pool was open to 11pm because I did take my kids swimming. The breakfast was excellent and great service there. Thank You,
P

Peter

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

New property. Walking trail nearby. Accessible only by car. Free parking. Hotel is frequented by little league teams and their families on weekends.
M

Melanie

15 Mar 2024 - 16 Mar 2024
reviewed on hcom

4 out of 5 stars

Our stay was very comfortable! One thing I noticed is how little outside noise you hear once you are in the room- some other hotels, you easily hear people talking in the halls or their rooms, and slamming doors- this was not the case here, which was much appreciated by 2 parents away from their young children for a night!!
S

Seyed amir

28 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Super clean,family ambient and friendly staff, strongly recommend this hotel.
G

Gerard

20 Aug 2023 - 21 Aug 2023
reviewed on hcom

5 out of 5 stars

Great stop for a road-trip pit stop. Great location and efficient operation. Even our family travel companion enjoyed the stay.
X

Xiaodi

30 Jun 2023 - 1 Jul 2023
reviewed on orbitz

5 out of 5 stars

My family was on vacation in Canada and stayed at this hotel. We knew Holiday Inn Express should be good, but it is much better than we expected. The hotel is new and has quite new technology. It is clean and swimming pool is excellent. Staff is nice. Everything is perfect except one thing that its neighborhood seems still in development. But it doesn't bother me at all. One more thing, the price is quite reasonable. Strongly recomment it.
M

Mir

18 Sept 2022 - 19 Sept 2022
reviewed on orbitz

5 out of 5 stars

Very clean n lovely place for enjoying time with family. It was a little pricy but still happy chose this hotel.
K

Kate

10 Aug 2022 - 11 Aug 2022
reviewed on orbitz

5 out of 5 stars

Hotel was very clean; service was very friendly and helpful. The breakfast was great. Our room was spotless and very comfortable, and when we requested an extra towel staff brought up a set within 5 minutes. It's located in an industrial area but it wasn't a problem for our family, as we just drove downtown.
S

Shane

5 Aug 2022 - 6 Aug 2022
reviewed on orbitz

5 out of 5 stars

The staff were unbelievable to my family. I was really impressed. Great job!
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