1/27

Courtyard by Marriott Kingston Highway 401/Division Street

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Kingston Highway 401/Division Street is a good option for families, with many praising its cleanliness, comfortable beds, and the pool (with a slide, although availability may vary). Families appreciate the nearby dining options. While some guests experienced issues with crib availability and pool closures, many reported positive experiences with the helpful staff and delicious on-site bistro. Note that the pool slide may not be open daily.

Guest highlights

The pool and waterslide were a big hit with the kids.
Delicious food and friendly service at the on-site bistro.
The quiet and clean rooms provided a comfortable stay.

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Kingston, Courtyard by Marriott Kingston Highway 401/Division Street is connected to a shopping center. Kingston Waterfront and Garrison Golf and Curling Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kingston Family Funworld and International Hockey Hall of Fame. Traveling with kids? Consider Marine Museum of the Great Lakes, or check out an event or a game at Leon's Centre. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: cad 2.00-20 for adults and cad 2.00-15 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Renovated entire property - march 2019
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Kingston Highway 401/Division Street
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

55%

4 star reviews

14%

3 star reviews

9%

2 star reviews

14%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Kingston Highway 401/Division Street

Showing 1 - 10 of 22 reviews

Latest reviews (22)

S

Stephanie

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

From the second we entered until we left, the staff was polite and helpful. Everything was clean amd very beautifully decorated. The pool, gym and patio were quiet and we enjoyed our time using them. We ate dinner and breakfast at the bistro. The food was 10 out 10! Delicious , fast and fresh. I plan on visiting again and will wil recommended to friends and family.
C

Caitlin

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Nice Rooms, easily accessible, family friendly
K

Kathryn

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean hotel, comfortable beds, lots of dining options nearby. Pool with a slide was great for the kids. Would stay here again
N

Natasha

26 Jun 2024 - 27 Jun 2024
reviewed on hcom

2 out of 5 stars

The room itself was clean and staff were polite and had a desire to help but when it came to resolving the issue of comfort they could not help us. On the website it states cribs are available- but they are not - a play pen is what they offer, with wooden bottoms and a 1/4 inch foam and is way too hard for any child for an overnight stay. Our 2 year old ended up in our bed and not one of us had a restful sleep. Anyone with a toddler knows what we are talking about! Please note we also payed a premium for the say and nowhere on the website did it say the pool area slide and hot tub were out of commission. This may seem as a small issue but when paying a premium we feel for the stay and the amenities are part of the price.
C

Carol

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

I know the grandkids loved the pool and slide. I have to say I enjoyed it as welll.
C

Crystal

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

1 out of 5 stars

Room I booked was NOT what I got. Was directed to make a bed on the floor for my child with pillows and blankets. This survey told me someone would reach out to me and I’ve still. Or heard from anyone.
N

Nathalie

12 Aug 2023 - 13 Aug 2023
reviewed on expedia

1 out of 5 stars

We booked a room in this hotel for the pool cause of a promise we made to our kids, and free breakfast. We got here no free breakfast and when we went to the pool it was closed for maintenance and they told us it will reopen in 2 hours. Came back again 2 hours later with kids that really we’re looking forward to get into the pool to tell us it’s not opening again that evening and probably not the next day. It was extremely disappointing since we came a long way and there’s nothing really to do with kids in the evenings here. So not coming back again for sure.
S

Shannon

5 Aug 2023 - 7 Aug 2023
reviewed on hcom

5 out of 5 stars

The hotel was clean and perfect for what we needed for our family weekend away. The location is great. The pool and slide were great for my kids. The only thing my family didn’t like was the pillows. Made our sleep not as comfortable as it could be. Should have brought our own. Otherwise, great stay!!
M

Melissa

21 May 2023 - 22 May 2023
reviewed on hcom

5 out of 5 stars

Great hotel for the family. Clean and comfortable. The pool was great.
I

Ivey

18 Jan 2023 - 19 Jan 2023
reviewed on hcom

5 out of 5 stars

It was great , room was huge . Pool and hot tub we're open 7am till 11 . The itinerary said you had to book a time slot , however when we arrived they said go anytime. Slide was not open but that was okay we knew it likely would not be. My kids loves the place. The staff was friendly
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels