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Best Western Cranbrook Hotel

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(459 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Best Western Cranbrook Hotel receives excellent family reviews, praising its friendly staff, clean rooms, and fun pool – a particular hit with children. The hotel also features a patio area suitable for kids and pets, and an onsite restaurant that is highly recommended. While some families mention the pool water being cold and hallway lighting could be improved, the overall experience is overwhelmingly positive.

Guest highlights

The fun pool, perfect for kids.
The welcoming and friendly staff who go above and beyond to help.
The exceptionally clean rooms.
The amazing restaurant.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Best Western Cranbrook Hotel is located in Cranbrook. Tamarack Centre and The Platzl are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia Mountains and Cranbrook Community Forest. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Arcade/game room
Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:30 am–11:30 am: cad 10-20 for adults and cad 5-12 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Ski storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Arcade/game room
Indoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Cranbrook Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Cranbrook Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

J

Jackie

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel was perfect. Staff was all friendly, rooms were clean and the pool was a lot of fun for the kids.
K

Kerry

2 Sept 2023 - 3 Sept 2023
reviewed on expedia

5 out of 5 stars

Good hotel for family
T

Tyler

1 Aug 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

Amazing staff. They went out of there way to help us after what looked like a busy day for them. Room was exceptionally clean, and pool was wonderful for kids
J

Jeanne

12 Jul 2023 - 13 Jul 2023
reviewed on expedia

5 out of 5 stars

Loved the patio area. Safe for kids and pets.
H

Heather

5 Jul 2023 - 6 Jul 2023
reviewed on expedia

5 out of 5 stars

Jessica and Bith were awesome - I had messed up my booking and Jessica went above and beyond to help me and my two kids fix the booking and my mistake. So thankful for them taking care of us quickly and painlessly and finding me a room despite my mistake!Thanks again to you both!
D

Darlene

4 Jul 2023 - 5 Jul 2023
reviewed on expedia

5 out of 5 stars

Had a great 1 night stay here with my family! Clean, comfortable, and everyone was so welcoming! The restaurant was AMAZING!!!!!
S

Shane Nightingale, Nikki

16 Jun 2023 - 18 Jun 2023
reviewed on travelocity

2 out of 5 stars

We were there during a very busy weekend and the hotel was completely booked. They placed us in room 202, which is close to the elevator and is also right next to the stairwell. Both nights we stayed we get very little sleep because we heard nothing but people going up and down the stairwell. We have a small child, so it was less than ideal. The staff themselves were very kind and the property was clean; however, given the cost of the room, it wasn't worth it.
J

Jennifer

6 Jun 2023 - 7 Jun 2023
reviewed on hcom

4 out of 5 stars

I haven’t stayed in a Best Western in years. This hotel was great. Rooms were very clean. If you are traveling with kids, this hotel is perfect. Nice indoor pool with a huge water slide. Only complaint I have is the darkness of the hallways.
C

Cody

31 Jul 2022 - 2 Aug 2022
reviewed on hcom

5 out of 5 stars

The hotel room for our family was fantastic. Our only gripe was how cold the pool water was.
B

Brandie

20 May 2022 - 23 May 2022
reviewed on travelocity

4 out of 5 stars

Great for families...staff was super friendly and helpful.
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