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Helms Inn

2 star hotel
9.2/10 Wonderful
(1369 verified Hotels.com guest reviews)
See verified family reviews (27)

generated by AI based on family reviews

Overview

Helms Inn is a great option for families visiting Victoria. Its fantastic location offers easy access to Beacon Hill Park, the inner harbour, shopping, and restaurants, making it perfect for exploring the city on foot. Families appreciate the clean, comfortable rooms, and many note the friendly and accommodating staff. While some guests have mentioned thin walls, the overall experience is overwhelmingly positive, suggesting a pleasant and convenient stay.

Guest highlights

The incredibly convenient location near Beacon Hill Park, the harbour, shopping, and restaurants.
The friendly and helpful staff who go above and beyond to assist guests.
Clean and comfortable rooms, perfect for families.

About the hotel

Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.

Nearby attractions

Helms Inn is located in James Bay, a walkable area in Victoria with good shopping. Thunderbird Park - Royal BC Museum and Royal BC Museum are cultural highlights, and some of the area's activities can be experienced at Victoria Harbour and Victoria Clipper Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

Popular amenities

Family friendly

Kitchenette
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Outdoor

Garden

Conveniences

Front-desk safe
Library
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Vancouver International Airport
87 km from this hotel
Snohomish County Airport (Paine Field)
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Helms Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

27 reviews

Review data

5 star reviews

74%

4 star reviews

11%

3 star reviews

7%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Helms Inn

Showing 1 - 10 of 27 reviews

Latest reviews (27)

L

Linda

11 Sept 2024 - 14 Sept 2024
reviewed on hcom

5 out of 5 stars

Best thing about this hotel is the location. Right across from Beacon Hill Park, easy walking distance of inner harbour, shopping, restaurants, rental car, etc. Super friendly staff, accomodating to our late arrival. Clean & comfortable. Stayed 3 nights and no issues until the 3rd night when a noisy family arrived late, right next door. Learned then that the walls were very thin!
B

Bronwen

8 Jul 2024 - 11 Jul 2024
reviewed on travelocity

5 out of 5 stars

Our suite was really a small apartment, which was great as a family with kids. The kitchen was larger than I expected. Very nice overall atmosphere.
A

Ahmed

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Christian and Kristi were very helpful and friendly. They went above and beyond in helping us and answeing our questions. The place was clean, quiet, safe and near everything, simply exceeded our expectations. We travelled as a family with two kids and the place was perfect.
J

Jeniferr

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

So glad we stayed at this inn! The room was perfect for our family of 5 and the proximity to the harbour and beacon hill park was incredible. We walked everywhere. Great lobby and very safe neighborhood. Would stay here again!
P

Patricia

26 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

I stay here every time I visit family in Victoria. The staff is great and helpful. The inn is close to shopping, the Royal Museum and restaurants. It is also walkable to the harbor area and the Princess Hotel. It is very clean, free coffee in the morning too. Great value for the money!
S

Soorya

16 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Enjoyed our stay at Helms inn for 3 nights. Very clean and conveniently located. Not sound proof, could hear kids running upstairs on the morning of our last day, thankfully we were checking out that morning.
R

Roxann

2 May 2024 - 3 May 2024
reviewed on expedia

5 out of 5 stars

We love to support family owned properties! So close to the Empress, parks, totem poles and wharf etc
E

Emilie

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

2 out of 5 stars

The building needs upgrades, our next door was so loud till 3am with music, shouting and laughing! Both little ones got terrified and cannot sleep whole night
N

Nadine

25 Mar 2024 - 28 Mar 2024
reviewed on expedia

4 out of 5 stars

Ideal place to stay for a family in Victoria. Simple but clean and spacious, and the location cannot be beat.
r

ruth

9 Jan 2024 - 11 Jan 2024
reviewed on expedia

5 out of 5 stars

It was awesome. Unforunately, we had to leave a day early due to a family emergency and the front desk immediately said he would not charge us for this night. very kind and thoughtful.
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