Cobblestone Hotel & Suites - Superior/Duluth

I actually never got to stay at this hotel. I am sure that it is a great hotel. We had some sicknesses in the family so we could not travel. I tried to get a refund through hotels.com but to no avail. I lost out of over 200 Canadian dollars and never got to stay. They made money that they didn’t earn.

We stayed with our kids and loved the room. The hotel was full but we didn’t hear any extra noise. Breakfast was good along with the coffee. Will definitely stay again! It’s on our list for our next weekend getaway!

The family was looking forward to lounging a bit at the pool after our day out. Pool turned out to be tiny and no hot tub and closes at 10:00. Waited until 9:30 use it but we’re basically chased out by 8 unsupervised 10 year old boys doing cannonballs. The building walls must have been paper thin. Heard kids running in the halls and lots of street noise. Breakfast was in a tiny room and it was full of people. The one person maintaining the breakfast bar would leave and be gone for 10 minutes or more at a time. The orange juice machine was out of order and they hey apple juice ran out. The waffle dough was near bottom and the dough was runny. Apparently it had been that way a while because there were half empty cups of runny dough all over the counter as well as dough on the counter. Crumbs everywhere. They had biscuits and gravy and cheese omelets were in a warmer under a plastic contraption that was completely broken and fell apart each time a new guest touched it. After being gone for some time the attendant finally came back and announced he was closing it down promptly at 10:00. Waited 10:00 minutes in line to get checked in. Went down to purchase snacks and waited 15 minutes for the desk clerk to come back from helping a guest. Waited 15 minutes to check out until a sloppy looking untucked shirt desk clerk showed up to tell me they couldn’t give me a receipt cause their internet was down. Not returning. Maybe not with the chain altogether.

Good stay for family

We had an excellent stay because the property was very clean, the complimentary breakfast was yummy, and the surrounding architecture was so cool to stroll by. However, what stood out was the woman who checked us in. I wish we got her name but she wore a wooden bear charm. She was just the sweetest to my kids who couldn’t wait to go swimming. Once we got into the pool she found us and provided us with pool toys. It truly is the little things like this!

Aside from the pool being a perfect smaller size/depth for our family of 6, I won’t be going back. Our tvs had to be reset three times for the cable to work, there is no fan in the bathroom so it fogged up with every shower (that was a just minor inconvenience) staff was almost non existent. The sketchy line cooks hang out in the hotel lobby and the continental breakfast was like a “every man for himself” experience. There were 8 tables for the 70 something rooms. It was packed and we were all fighting over one waffle maker because the “hot food” pans were empty. I just felt bad for my kids at that point. Overall, the pool and location of the hotel were my only positive takeaways.

Perfectly wonderful staff. The family felt comfortable and we were thrilled to bring our pets along.

Customer service was excellent. Friendly staff who responded in a timely manner with request of additional towels. Appreciated the cleanliness of the hotel. Pool is relatively small and no hot tub. For the price we paid per night, thought the pool would be of decent size vs like a kiddy pool.