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Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Holiday Inn Hotel & Suites Charleston West is a great option for families. Guests consistently praise the pool as a highlight, perfect for children of all ages thanks to its shallow end. The hotel also benefits from being conveniently located, with easy access to local restaurants. Families appreciate the friendly and helpful staff, adding to the overall welcoming atmosphere. Rooms are described as clean and comfortable, with some reviewers noting exceptionally comfortable bedding.

Guest highlights

The pool, particularly the shallow end perfect for younger children
The exceptionally comfortable beds and clean rooms
The friendly and helpful staff
The convenient location and proximity to local restaurants

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is in the business district and near the airport. The area's natural beauty can be seen at Haddad Riverfront Park and Elk River, while Avampato Discovery Museum and Clay Center for the Arts and Sciences are cultural highlights. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Arcade/game room
Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily: usd 9.99 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Sign language-capable staff
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Arcade/game room
Fitness center
Indoor pool

Outdoor

Garden
Outdoor furniture
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Yeager Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Hotel & Suites Charleston West, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

23%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Miles T

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Good stay. The kids liked the pool. We dont stay at holiday inns often, but we have not complaints
J

Julie

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Staff was super kind and the kids loved the pool and the bird in the entry!
T

Travis

27 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

Weekend family trip! We went on a family weekend family trip from NC ! Pool and employees was great!
H

Hannah

1 Aug 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

Very nice hotel and very family friendly. The staff was so kind and helpful. My kids especially loved the pool and all the other fun amenities they had to offer. Will definitely consider this hotel in my future travels through Charleston!
D

David

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

My family and I loved the pool. The sheets on the beds were the most comfortable sheets I've ever slept on.
T

Taylor

10 Mar 2023 - 11 Mar 2023
reviewed on orbitz

5 out of 5 stars

Very exquisite pool, good for kids with it having a shallow end. Property is clean. Staff is very friendly.
D

Darrell

28 Feb 2023 - 2 Mar 2023
reviewed on orbitz

4 out of 5 stars

The stay was in a great location, relative to my work. Though the hotel had a nice looking breakfast/bar & grill area, there was also a nice Greek style restaurant very close by called the Olive Tree. I hadn't tried that type of food before, so I had to check it out, it was great! If you stay at this hotel, check out The Olive Tree. By the way, the hotel staff was great, very friendly, just like family. There is nothing I found negative about this hotel. I would strongly recommend the stay here.
L

Laura

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Such a nice DOG FRIENDLY hotel. We stayed the night to break up a road trip and I felt absolutely safe and comfortable with my dog and infant in this hotel.
J

Jeanette

9 Jul 2022 - 10 Jul 2022
reviewed on hcom

5 out of 5 stars

This hotel was amazing! They are very clean and super friendly. The pool was family friendly. Our room was immaculate and luxurious. One of the best hotels I’ve stayed at. Close to everything in Charleston.
S

Sherri

9 May 2022 - 12 May 2022
reviewed on hcom

5 out of 5 stars

We love this hotel and have stayed here numerous times in the past to visit family. The rooms are clean, the beds are comfy, having meals available on site is great, the pool is perfect for all ages (great shallow pool for little ones), the outdoor patio is beautiful. Within walking distance of some great restaurants (Los Agaves and Olive Tree) and very friend my staff. This is our go to when we come to Charleston.
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