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Best Western Chieftain Inn

2 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(1008 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Best Western Chieftain Inn provides a pleasant stay for families. Families appreciate the outdoor pool, which is a hit with children. While some rooms may have minor maintenance issues, guests consistently praise the friendly staff and the good breakfast. The hotel's location also receives positive feedback.

Guest highlights

The large outdoor pool is great for kids
Friendly and welcoming staff
Good breakfast

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.

Nearby attractions

Located in Wenatchee, Best Western Chieftain Inn is near the boardwalk. Numerica Performing Arts Center and Wenatchee Valley Museum and Cultural Center are cultural highlights, and some of the area's activities can be experienced at Chateau Faire Le Pont Winery and Highlander Golf Course. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Bicycle tour information
Fitness center
Outdoor pool
Spa tub

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Chieftain Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

44%

4 star reviews

25%

3 star reviews

12%

2 star reviews

6%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Best Western Chieftain Inn

Showing 1 - 10 of 16 reviews

Latest reviews (16)

A

Amanda

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

We stayed in room 164 and the beds were awful. Asked to change rooms moved to 162 where beds were fine. Just had drunk kids running above us for hours into the night tv does not allow you to do nextflix barly any channels. Pool was closed for the season but hot tub was available but the water was cold and the hot tub was half full badly above jets. Continental breakfast was decent besides the food being cold at 8:45 am
I

ISAAC

7 Jun 2024 - 9 Jun 2024
reviewed on travelocity

5 out of 5 stars

The outdoor pool was a great size and super fun for the kids. It would have been nize if there was a spot for towels though. We did not see any swim towels or a sign on where to get them. The sliding door in our room had a broken lock so only the safety bar was there to lock it up. The back door was also broken so it would not automatically shut. Breakfast was available a bit before the set time and we had to check out a little early for an 8 AM baseball game so that was AMAZING!! Thank you for setting up breakfact a little bit early!!
j

joshua

8 Jan 2024 - 9 Jan 2024
reviewed on hcom

4 out of 5 stars

We were amazed on how nice the hotel was for the location. Very friendly people at the front desk. Nice breakfast for the kiddo. Only complaint I really have is that the beds were very hard and uncomfortable.
I

Isaac

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

4 out of 5 stars

Great breakfast and service. Wall unit being a foot away from the bed made kids have to sleep facing the foot of the bed, or have it blow literally in their face. Rooms had decent updates and were clean, but sliding patio door lock didn't seem to secure very well, not great for a ground floor room.
P

Praveen Kumar

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

4 out of 5 stars

Nice place to stay with family and clean.
P

Pamela

11 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

I arrived in town early to visit family and they found me a room that was ready and let me check in early. Great staff. Quiet stay.
H

Ho

2 Sept 2023 - 4 Sept 2023
reviewed on expedia

1 out of 5 stars

You get what you pay for. Staff was nice and breakfast was good. Cleanliness was lacking and not good for my young’s kids. Place is old and ran down. A lot of fruit flies.
Y

Yahaira

29 Apr 2023 - 30 Apr 2023
reviewed on hcom

3 out of 5 stars

They don't have baby cribs, it said on website that you guys do but they don't
S

Sandra

31 Jan 2023 - 1 Feb 2023
reviewed on hcom

2 out of 5 stars

Friendly courtesy service -let them know they seriously needed new mattresses and pillows . Fan in bathroom sounded like a Mack truck and water pressure was non existent ! Breakfast meal was average - cringed watching kids from another family touching everything unsupervised !
N

Nicole

Invalid Date - 14 Jan 2023
reviewed on travelocity

4 out of 5 stars

Great property. Staff was friendly and welcoming. Breakfast was good. Would love to see more fresh fruit and gluten free options on the menu. The one thing that we didn't like this past visit was our neighbors. They were loud late into the evening and early in the morning. That is not something Best Western can control but could they at least replace the door stops? The stringed ones are great toys for kids but not so much for adults sleeping in an adjoining room?
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