Courtyard by Marriott Winchester

We met up with family because Winchester is the middle of where we all live….the pool was awesome, having comfortable space in the lobby to spread out and play games together rather than cramming in a room was fab!!! My only negative comment is that the pull out couch was like a ROCK!!!

I requested for a room with accessibility and specifically wrote that I have a family member who is disable in wheelchair and needs access to the bathroom. However, when we booked we were not given a room with accessibility. No handle bars in the toilet, handle bars in the bathtub were not designed for diabled. I talked to guest services but they said they only have 2 rooms for disabled guests. 1 has a king bed and another has 2 Queen beds. The bathroom didnt have an exhaust fan or its broken, so i see the wall paper in the bathroom already peeling. The coffee table wasnt cleaned and refilled with coffee pods and was not cleaned after the 1st night. I saw it wasnt cleaned bec brewed coffee spilled on the coasters. We requested the cleaning lady on our floor for clean towels the following day but we were not given. To watch Netflix and the likes, you have to sign in on your own account or sign up. I do not recommend this hotel. I do not recommend this hotel!

Overall, the stay was good and the bed was really comfortable. The downside from the stay is the toilet did not flush well and the shower head was old and would not move to get a good shower. The hotel was a bit expensive to have these issues with the bathroom. I also had an expensive coffee from the Starbucks in the lobby that was lukewarm and definitely disappointing. The hotel was close to my family so I would stay there again if needed.

We were overall pleased with our stay at this hotel. I was slightly disappointed when we found an old beer bottle behind the tv and gum wrappers on the floor beside the bed. But overall it was a clean, quiet hotel. I would recommend this hotel to friends and family!

We arrived at the hotel at 1am after an 8 hour drive from Tennessee. Check in was quick and painless, the room was like every other Marriott Courtyard: clean, comfortable, appeared to have been newly renovated. For what we paid, it was a great value. Breakfast the next morning was standard for a Courtyard, cheap, quick and adequate. Perfect place to stay with the kids on the the way home.