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The Westin Richmond

4 star hotel
Kids stay free
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Nearby attractions

Located in Richmond, The Westin Richmond is in the business district and near the airport. Wilton House Museum and Virginia Historical Society are cultural highlights, and some of the area's attractions include River City Roll and Children's Museum of Richmond. Science Museum of Virginia and Children's Museum of Richmond are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Mini-fridge

Wifi

Available in all rooms: wifi (usd 9.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 am–10:30 am: usd 10.50 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Renovated entire property - february 2016
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Richmond
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about The Westin Richmond

Latest reviews (3)

L

Lori

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Clean and friendly place for our family.
l

lizbeth

7 Oct 2017 - 9 Oct 2017
reviewed on hcom

5 out of 5 stars

This place was amazing!! Loved how they are very welcoming to families pets! They provide at no charge, pet bed and food bowls, they even gift you with a complimentary doggie bag holder at check in! Say what!!?? The pool center has a jacuzzi, the restroom next to pool has a shower with towels and shampoo!! The rooms were super clean and bathroom was gorgeous!!! I recommend
A

28 May 2022 - 30 May 2022
reviewed on hcom

1 out of 5 stars

We checked-in only to be told hours later that we were put into the wrong room. My family was asked to pack up and move with no apology or offer to help with our luggage. We were extremely upset and disappointed with the level of customer service by the front desk staff. After discovering that our new room had no hot water we chose to leave a day early and return home than deal with the rude staff.
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