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Hilton Dallas/Southlake Town Square

3 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1007 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Hilton Dallas/Southlake Town Square is a well-regarded hotel with families, boasting a great location near shops and restaurants. The hotel has recently been renovated and offers spacious suites perfect for families, along with an appealing pool and a scenic trail around a lake. While some guests have mentioned minor issues such as noise or the lack of a kettle, the overwhelmingly positive feedback highlights the hotel's cleanliness, family-friendly atmosphere, and exceptional staff.

Guest highlights

The great location near shops and restaurants
The recently renovated, clean rooms and facilities
The spacious suites ideal for families
The lovely pool and the lakeside trail

About the hotel

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Southlake, Hilton Dallas/Southlake Town Square is connected to a shopping center. Southlake Town Square and Grapevine Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grapevine Lake and Bob Jones Park. Grapevine Botanical Gardens and Nash Farm are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6 am–10:30 am: usd 9.95-14.95 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Access to nearby health club
Fitness center
Outdoor pool
Shopping

Outdoor

Picnic area
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Couples dining
Designated smoking areas (fines apply)
Romance packages available
Tv in lobby

Nearest Airports

Airplane
Dallas/Fort Worth International Airport
10 km from this hotel
Dallas Love Field
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Dallas/Southlake Town Square
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

43%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Dallas/Southlake Town Square

Latest reviews (7)

W

William

1 Feb 2024 - 4 Feb 2024
reviewed on hcom

5 out of 5 stars

We were there on a small vacation and handling a little bit of family business. I have to brag on Andrew though. He was absolutely amazing. He needs to be promoted. He was very attentive and concerned for our needs. He made the stay.
M

Marilyn

27 Dec 2023 - 1 Jan 2024
reviewed on hcom

4 out of 5 stars

Nice hotel and staff was great in hotel and bar/restaurant. Had to request a new room first day due to very offensive sewer smell. Front desk quickly moved us to other side of hotel and rest of stay was fine. She also comp'd our breakfast one day which was nice. Except for that issue, the stay was a wonderful annual family Cowboys game experience.
A

Adrian

10 Mar 2023 - 12 Mar 2023
reviewed on travelocity

5 out of 5 stars

It was very clean and family friendly staff was very professional.
B

Bob

10 Mar 2023 - 11 Mar 2023
reviewed on travelocity

5 out of 5 stars

Very clean and great location. We will return and also recommend to family and friends.
K

Karen

20 Nov 2022 - 25 Nov 2022
reviewed on hcom

4 out of 5 stars

Visiting family in Dallas we had a great 5 night stay at the Hilton Southlake Town Square. There was just one criticism and that was there was only a coffee machine in the room to make drinks. We would have preferred a kettle to make tea as we are not coffee drinkers.
J

Julie

26 May 2022 - 28 May 2022
reviewed on hcom

5 out of 5 stars

Great location next to stores and restaurants! Recently renovated and looks great! Loved the big TV in the sitting area! A suite is perfect if you have kids! Awesome pool and love the trial around the small lake!
A

25 May 2024 - 26 May 2024
reviewed on hcom

4 out of 5 stars

Remodeling on our floor made asthma flare up. Could hear baby crying in next room. Otherwise, beautiful hotel and great location. Loved the coffee bar and outdoor area!
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