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Element Dallas Richardson

3 star hotel
9.6/10 Exceptional
(152 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Element Dallas Richardson is a modern hotel with generally positive reviews from families. Guests appreciate the friendly and helpful staff who go above and beyond to ensure a pleasant stay, as well as the cleanliness and comfort of the rooms. While some have noted that the breakfast is more 'lite' than hearty, and the location requires a car to access main areas, the overall experience is considered positive by many families.

Guest highlights

Helpful and friendly staff who go the extra mile to help guests.
Clean and comfortable rooms.

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Located in Richardson, Element Dallas Richardson is in the business district. Plaza Theatre and Allen ISD Performing Arts Center are cultural highlights, and some of the area's attractions include Hawaiian Falls Garland and Crayola Experience. KidZania USA and Dr. Pepper StarCenter at Farmers Branch are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Fence around the pool
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free cooked-to-order breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–9:30 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Accessibility

Braille signage
Grab bar in shower
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height counter and sink
Low-height door lock
Roll-in shower
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture
Picnic area
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Elevator

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
20 km from this hotel
Dallas/Fort Worth International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Element Dallas Richardson
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Element Dallas Richardson

Latest reviews (4)

K

Karla

28 May 2024 - 29 May 2024
reviewed on expedia

3 out of 5 stars

Check in staff weren’t as personable as I am used to. The room description on Expedia said it would have a pull out couch, it didn’t. They don’t have roll away beds either so my kids were supposed to sleep on the floor??? Morning desk staff was amazing. The breakfast staff asked my room number and last name to verify I was a guest and I also showed my room key but she didn’t ask a single hotel guest for their name or room number nor room key which came down to breakfast after me. I’ve never had to verify my room credentials to eat breakfast. I probably wouldn’t go out of my way to stay here again or recommend it to anyone.
M

Mayra

18 Feb 2023 - 19 Feb 2023
reviewed on hcom

5 out of 5 stars

Great service, great experience Expedia messed up my reservation, and josh was quick to resolve the dilemma. When I checked in, josh and Christanna welcomed my family and made me feel at home. The whole staff was very friendly. The breakfast was delicious, and the rooms were very clean. At check out, Letrice was really kind and she made sure that we hade a great stay. She gave us a good farewell. I’m definitely going to make this my go-to home hotel when I visit Dallas. Do to this experience I’m going to consider The Element when I travel.
A

Arthur

20 Aug 2022 - 21 Aug 2022
reviewed on expedia

4 out of 5 stars

This property was new it still had that fresh smell,very comfortable bed and pillows.the breakfast was lite not a hearty for men and not really for kids .location is not walking distance to the main areas but in car only about 15 mins away.
R

Radoslav

16 May 2022 - 17 May 2022
reviewed on hcom

5 out of 5 stars

Offered to check in earlier, to find room close to family members. Seven months old and still in perfect condition. Glad to select it and would do again.
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