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Hilton Garden Inn New Braunfels

3 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Hilton Garden Inn New Braunfels is located in New Braunfels. New Braunfels MarketPlace and New Braunfels Town Center at Creekside are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guadalupe River and Lake Dunlap. Schlitterbahn New Braunfels Waterpark and Resort and Texas Ski Ranch are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Breakfast available for a fee daily 6:00 am–9:00 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
San Antonio International Airport
42 km from this hotel
Austin-Bergstrom International Airport
68 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn New Braunfels
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn New Braunfels

Latest reviews (2)

D

Darlene

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

1 out of 5 stars

Walked up to see a green pool. Front desk service was rude. Went to break a $20.00 both front desk attendants were clueless about where the $ to make change was. After both of them going to the back office they claimed they didn’t have any money to make change. The entire first floor smells like mildew. The a/c in the room was terrible and we were all hot. Rooms were tiny and we didn’t have room to put my husbands cpap and my fan next to our bed due to lack of tables and outlets ( this is the first time ever) We stayed here to spend time with our grandkids and it was miserable especially with a green pool. Huge Hilton hotel fan but this location was really bad!
M

Martha

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

The location is close to other attractions but in the outer area. The customer service was courteous and friendly. The rooms were spacious and had everything you need like microwave, fridge and Keurig. The room was perfect for a family of four. I did see the ice machine was broken and one elevator was down but not a big deal for us.
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