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KATHLEEN
4 Aug 2024 - 6 Aug 2024
reviewed on hcom
5 out of 5 stars
Excellent stay. Only disappointment was that we didn’t have a balcony with our Jr. Exec Suite. I must have missed something while booking. Grounds are phenomenal. River runs along back of shaded lawn with horseshoes, corn hole, volleyball, swimming pool, River swimming and dock. Swimming pool water was warm but a good size with shallow waters. Small outdoor hot tub also available. Lots of extra amenities including snack bar, library, and beautiful outdoor veranda, ice water in lobby. Restaurant available, but breakfast is not included. Housekeeping only offered every other day for multiple night stays except by special request. Staff was extremely friendly and helpful! Sofa back folds down to make a bed, but there is no mattress. Room for 2 small children or 1 adult. Great value for the amenities. Conveniently located, safe area, easy parking.
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Deborah
3 Jul 2024 - 7 Jul 2024
reviewed on hcom
5 out of 5 stars
Loved our time her with our grandkids. All the staff was amazing.
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Martir
29 Jun 2024 - 30 Jun 2024
reviewed on hcom
5 out of 5 stars
Absolutely great customer service! Friendly young ladies at the front desk at night and as well as the day crew. Cleaning crew was friendly and polite when encountered in the hallways working hard. A great place to stay and enjoy nature around you. Great for swimming with a dock to jump off of straight into the Guadalupe or relax on the pool. Very nice entertaining areas designed for you to enjoy the outdoors. Volleyball net, outdoor fire place, covered patio, park benches and picnic tables, and more. The lobby is very spacious with a nice size bar, sitting areas, reading areas(with books), kids game areas, eating space and more. We did not find anything that was out of order or broken. Plenty of ice machines, vending machines, the lemon water throughout the lobby for a casual rehydration was a nice touch. Overall a great place to stay and enjoy a great hotel with great amenities AND the things nature offers. A little bit of both!
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Stacie
8 Jun 2024 - 10 Jun 2024
reviewed on hcom
5 out of 5 stars
The property is great. We usually stay in a condo or house in New Braunfels and I wasn't disappointed. The kids loved the river access and pool. We didn't spend a lot of time there since we were going to Schlitterbahn but the rooms were very nice. The bathroom can stand an update but not bad. There's a bar and Starbucks on site.
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Kandace
16 Mar 2024 - 17 Mar 2024
reviewed on hcom
5 out of 5 stars
Very very nice hotel loved the outside area ! It was so beautiful by the River lots of outdoor seating and outdoor fireplace. The grandkids enjoyed the pool and hot tub. Can’t wait to go back!
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Rigoberto
7 Aug 2023 - 10 Aug 2023
reviewed on hcom
4 out of 5 stars
Relaxing time from home with family, great place to enjoy
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Donna L
11 Jul 2023 - 13 Jul 2023
reviewed on hcom
2 out of 5 stars
The beds were extremally hard. I didn't expect to not have breakfast and would have to pay it extra. For the amount f money spent wasn't really acceptable. I was already there with the kids and didn't want to fight about the issue so we stayed.
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Jessica
5 Jul 2023 - 7 Jul 2023
reviewed on expedia
5 out of 5 stars
Great hotel. Friendly staff. Beautiful property with wonderful views. There’s a lot to do at the hotel for families. It’s centrally located near activities and adventures. We would definitely stay again.
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Daniella
2 Jul 2023 - 3 Jul 2023
reviewed on expedia
5 out of 5 stars
I went with my kids and their grandmother for a weekend. We had an amazing time. The hotel is great for kids and they have a good breakfast to get your morning started. When we got breakfast the line was long to order and it was early. Though by 9am it kind of died down, not a big deal the breakfast was good and they were very apologetic of the wait. Great place for families with small children. My kids are 4 and 1 and the little beach area they have going into the river was perfect for them. So was the pool. Very relaxing place. As others have said the walls are paper thin though, you can hear and feel the floors when people walk above you. My son was crying when I left the room, I could hear him clearly from the elevators about 100 ft away from our room and about 4 rooms in between my room and the elevator. If you are childless and not looking to be bothered by the sounds of families and thumping on your ceiling from the pitter patter of feet, this may not be the place for you. However if you have a family, it's a great place and you feel comfortable knowing your kids can cry and run around the room because everyone is doing the same thing :)
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John
23 May 2023 - 25 May 2023
reviewed on expedia
3 out of 5 stars
This property is kind of hard to get to. If you are not really looking for it you will miss the driveway. Food and drinks are expensive for what you get. A good place for a family vacation with river access and a great pool and deck