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Holiday Inn Express Hotel & Suites Mesquite, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(441 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Mesquite offers a comfortable and welcoming stay for families. Guests appreciate the spacious rooms that comfortably accommodate families of five, a great pool perfect for kids, and a good breakfast. The hotel is conveniently located near amenities such as Walmart, gas stations, and restaurants, adding to the convenience of a family trip. While some guests have noted that the hotel may not be the newest, the positive feedback on customer service and family-friendly amenities points to a pleasant stay for many.

Guest highlights

The large pool was perfect for kids
The plentiful and decent breakfast
The convenient location near Walmart, gas stations, and restaurants
Exceptionally friendly and accommodating staff

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a poolside bar. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and coffee/tea in a common area.

Nearby attractions

Holiday Inn Express Hotel & Suites Mesquite, an IHG Hotel is located in Mesquite. Mesquite Shopping District and Town East Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Rock Lake Park and White Rock Lake. Looking to enjoy an event or a game while in town? See what's happening at American Airlines Center or Resistol Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar
Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
23 km from this hotel
Dallas/Fort Worth International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Mesquite, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Mesquite, an IHG Hotel

Latest reviews (8)

J

Juliet

8 Oct 2024 - 11 Oct 2024
reviewed on hcom

5 out of 5 stars

Best place to stay in Mesquite! Check in with Jason, was greeted with a smile and checked in efficiently. Nick is always going above and beyond to accommodate guests. Sonia in the breakfast room is so sweet. She is constantly tending to offerings and greets the guests with a smile and makes conversation. Staying there is like staying with family. New Windows are awesome!
M

Mandie

5 Apr 2024 - 8 Apr 2024
reviewed on travelocity

5 out of 5 stars

This hotel was great. My family of 5 fit comfortably and it was exactly what we needed.
C

Crystal

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Usually I don't take time to write a review, but this Holiday Inn was exceptional!!! The customer service was top notch. Luz at the front desk was super friendly, accommodating to my family and I and even okay'ed a verylate checkout since we got there so late the night before. We needed more towels and the housekeeping staff was very accommodating with that as well, which we truly appreciated!The breakfast was plentiful and very decent, they provide free cookies and the pool was a great size for the kids to swim in. It's not the most updated hotel, but it wasn't terrible either. It was quality for its price. For sure. We will be back!
V

Vanessa

1 Jun 2023 - 8 Jun 2023
reviewed on orbitz

5 out of 5 stars

Good customer service. My kids love the area
a

amelia

28 Apr 2023 - 29 Apr 2023
reviewed on orbitz

5 out of 5 stars

Convenient near Walmart, gas station,and food places. Indoor pool perfect for my kiddos, hotel has pleasant clean smell, wide variety for breakfast.
D

Devin

28 Jan 2023 - 29 Jan 2023
reviewed on orbitz

5 out of 5 stars

This was a great weekend stay for me and my family. I noticed alot of families stayed here during the time we were there, it felt very welcoming. Definitely would stay again!!
L

Laterica

16 Jul 2022 - 17 Jul 2022
reviewed on orbitz

1 out of 5 stars

This property inconvenienced me and my family so much.
A

18 Jun 2024 - 19 Jun 2024
reviewed on hcom

2 out of 5 stars

This stay was disappointing at best. I am not sure whether it was just our room, but the room was disgusting with mildew/mold smell. My son pulled out the pull out couch and we saw some sort of powder sprinkled on the ground under it, so I’m assuming it was cleaning product, but instead of actually handling the problem, they just covered it up with powder? We could not wait to get out of there in the morning. I would have gone to the desk to complain and ask to move rooms, but the kid working the desk had already sent us to the wrong room and had to reissue keys once. I also wasn’t sure if it is a hotel-wide problem. I understand sometimes they might give a less than perfect room to a hotels.com guest. I get the game, but when paying over $100 per night for a room, it should be mold free. The property seems like it was a cheaper hotel that maybe Holiday Inn took over? But they only improved the looks and not the guts. The shower was difficult to work, and the toilet was tiny. The hot tub was the same temp as the pool. All of this together and I can firmly state we will never be staying there again and I’m glad to be out of there!
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