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Comfort Inn & Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Comfort Inn & Suites is a popular choice for families, offering spacious suites ideal for larger families. Families consistently praise the hotel's clean and comfortable rooms, delicious breakfast with a variety of options, and the enjoyable indoor pool, a particular hit with children. While some guests mention minor cleanliness concerns in shared areas, the overall experience is generally positive, with many highlighting the friendly and helpful staff.

Guest highlights

The indoor pool was a favourite with children of all ages.
The breakfast was a highlight, with guests mentioning a wide variety of delicious and fresh options including waffles, scrambled eggs, sausage, biscuits and gravy, cereal and oatmeal, yogurts, and pastries.
The friendly and helpful staff were frequently praised.
Clean and comfortable rooms and suites that comfortably accommodate larger families.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.

Nearby attractions

Comfort Inn & Suites is located in Lubbock. Shadow Hills Golf Course and Rawls Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maxey Park and Huneke Park. Water Rampage and Joyland Amusement Park are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Lubbock Preston Smith International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

36%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Marilee

27 Feb 2024 - 28 Feb 2024
reviewed on expedia

4 out of 5 stars

Great place for our family to stay on a road trip. Breakfast options were great. Room was quiet and comfortable.
G

George

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

5 out of 5 stars

Loved the pool for the grandkids
L

Larissa

22 Dec 2023 - 23 Dec 2023
reviewed on hcom

5 out of 5 stars

Comfort suites are always our go to.. with a family of 6, it's been surely a good choice. Always clean and comfy. Yummy breakfast.
R

Rene

14 Dec 2023 - 16 Dec 2023
reviewed on expedia

5 out of 5 stars

I like the convenience location. Room was clean, i got a 1 room with 2 king beds sin e we came with 2 kids for a graduation at Texas Tech. Near restaurants and easy access to everywhere. Hotel is clean,
S

Sarah

3 Sept 2023 - 4 Sept 2023
reviewed on travelocity

5 out of 5 stars

Awesome suite for a family of 5
S

Stephanie

11 Aug 2023 - 13 Aug 2023
reviewed on travelocity

4 out of 5 stars

My family enjoyed the pool and hot tub. All of the staff were extremely friendly and accommodating. It definitely could have been cleaner. The elevator corners are gross as well as some other housekeeping issues. I imagine the cleaning staff just needs more work hours to focus on more in-depth cleaning of shared spaces and rooms. If this is where the company is tightening its belt, they shouldn’t!
L

Leo

29 May 2023 - 30 May 2023
reviewed on travelocity

4 out of 5 stars

Great stay with the family
b

brenda

2 Jan 2023 - 3 Jan 2023
reviewed on hcom

3 out of 5 stars

gut very rude at check in. Explained I had 2 grand children 3 yrs and 5 yrs with me that had been cooped up in a car for 8 hours asked for something on lower floor .. plus, a service dog . He called to our room and said kids needed to settle down. quite time was 9 but pool etc. closes at 10 .. confirmed with ft desk when I left quite time was 10 and we were on the 3 rd. floor I doubt he could hear kids playing .
K

Kele

10 Dec 2022 - 11 Dec 2022
reviewed on hcom

5 out of 5 stars

Nice, clean property. Front desk was super helpful. Grandkids loved the indoor pool and yummy breakfast. This was our second stay and we will be back.
K

Kele

9 Sept 2022 - 10 Sept 2022
reviewed on hcom

5 out of 5 stars

Check in was a breeze. The Front Desk Clerk was very efficient and courteous. Our room was very clean and the beds were comfortable. The pool area was clean and well maintained. We all enjoyed our time at pool and hot tub. The highlight of the visit was breakfast. The food was good but there was an older gentleman that was overseeing the dining area that had the best personality. He was super friendly -- He was like a ray of sunshine. The grandkids loved him. The dining area was clean and well maintained. The food was fresh and hot. The hot breakfast included waffles, scrambled eggs, sasauge, and biscuts with gravy. A selection of cereal and oatmeal was available as well as yogurts and pastries. We will definately stay at this hotel again when visiting Lubbock.
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