Americas Best Value Inn & Suites Livingston

Staff was not friendly at all. Bedding was dirty and soiled. Asked for clean linen and additional towels and lobby clerk was very rude about it. Everytine me and my family left and returned back to hotel we where greeted with unfriendly looks. Very unprofessional. Will never stay at an America Best Value Inn anywhere ever again.

Hotel was very clean and smelled nice as well. Morning breakfast was excellent , dinning area was Kept very clean. Our baseball families enjoyed the pool after games except for 2nd night the lady at the front desk that evening was not nice to them about the pool area.(threatened on making them pay more for there stay.) The only problem in our room was the shower head needs to be changed out. But if you are looking for a place that dosen't charge a arm and leg this is the place.

We arrived to a room smelling of stale smoke. Woke up the next morning to a broken hair dryer. Told front desk of issue, was told to use another room, it was broke. Gave up and wife left with wet hair, air conditioning is sub par entire time as well. Come to room after birthday to put kids down, my 2 year old runs in screaming about a “Big Bug!”. I see a massive roach crawling up the wall. We draw the line here and pack up to get a room across the street at the La Quinta. I explained the issue to the night desk, was told the morning manager would call. Nobody called, I went by Sunday morning (next day) around 11. Explained to day time desk worker my issues and asked about a possible refund due to us leaving it was so bad. I was told I would have to wait until Monday for general manager to call me or email the general inbox. I have no faith I will get a call, the staff is less than helpful or seemed to be bothered with our issues. I would not recommend this hotel to anyone, La Quinta across the street is much cleaner. No much better outside it’s at least clean. Overall just dissatisfied with how it was handled, waited until Sunday night to post. Will update if manager calls and makes things right!

The property is only 1 of 3 places to stay in the area. I would rate it #2 on the list. It’s perfect for us when we come to celebrate the 4th of July with family. It does offer smoking rooms on the 3rd floor, which is nice if you are a smoker. It’s also pet friendly. There is a nice pool and the customer service was great. Breakfast served is a hit and miss. I wasn’t please with the egg thing they served. A bit like a foam frisbee with cheese. Otherwise everything else was at least eatable. It’s not a 5 star mind you, so you get what you pay for. We would stay again.

It's hit or miss with ABVI. Stayed on/off for a week. 3rd floor stinks like cigarettes/musty. Chairs in the rooms had big stains on them, roaches in rooms, breakfast is below average,sheets and towels with stains/rips, bedding uncomfortable. Had to change rooms due to air conditioner not working properly. Pool is dirty,moldy and cloudy. Convenient location, check in staff very friendly. Problem with Hotels.Com booking, Owner/manger told me he did not get confirmation from Hotels.com. Owner wanted to charge me $50 more to book a room for the night I needed. Hotels.Com corrected error and I was charged the minimal amount. The ONLY reason I stayed on/off for a week is due to a sick family member in the area. I've stayed at other ABVI and have had better experiences. Please, throw the old/dirty looking towels and bedding out!! Replace chairs, Update, Update Update!!