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Palace Inn

2 1/2 star hotel
9.4/10 Exceptional
(1228 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Palace Inn is a well-located hotel, convenient for visiting family and exploring nearby attractions. Guests appreciate its cleanliness and the variety of nearby dining and shopping options. While some reviews mention noise and minor cleanliness issues in certain rooms, many families find it to be a comfortable and family-friendly place to stay.

Guest highlights

The hotel's convenient location, close to family and various attractions.
The cleanliness of the rooms.

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.

Nearby attractions

Located in El Paso, Palace Inn is in the city center and near the airport. Cielo Vista Mall and Plaza Las Misiones are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit El Paso Zoo. Looking to enjoy an event or a game while in town? See what's going on at El Paso County Coliseum.

Popular amenities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center

More

Smoke-free property

Nearest Airports

Airplane
El Paso International Airport
11 km from this hotel
Abraham Gonzalez International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for Palace Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

27%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Palace Inn

Showing 1 - 10 of 11 reviews

Latest reviews (11)

R

Raymond

29 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

Road trip to help with elderly family member having surgery
K

Katharina

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice in clean only thing that’s missing is a outdoor pool my kids would really enjoy that
E

Enrique

28 Mar 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Second time i stay here. Here to visit family. The location is like 8 minutes to my family so location for me is wonderful. The rooms smell, and definitely very clean. Definitely will be staying here again.
L

Lorena

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

5 out of 5 stars

Great location, so many dining options around and shopping places as well. Very family friendly place safe and clean.
C

Carlos

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

4 out of 5 stars

The only complaint is that outside my room smells to smoke and I traveled with kids. Inside room was OK.
L

Lisa

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

The room was clean, but the traffic noise was loud. Also, we had people in the room next to us with kids up at 1:00 in the morning banging on the walls. Of course, this is not the fault of the hotel. The shower in our room only had glass on one side, so water splashed out on the floor. Otherwise, the bed was comfortable.
V

VARUN

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

5 out of 5 stars

It was an amazing place to stay while we were on a trip to 3 National Parks. Everything about this place is awesome except for breakfast where they kept very less fruits and no eggs or omelette or scrambled. They need to add Black Tea too. Besides this we as a family loved this beautiful place.
V

Vernon

20 Feb 2023 - 21 Feb 2023
reviewed on hcom

5 out of 5 stars

Staff was friendly at check in, Room was clean, Price was excellent Would recommend all my friends and family to stay there!!
r

ryan

3 Feb 2023 - 4 Feb 2023
reviewed on orbitz

4 out of 5 stars

Very nice hotel, but cleaning wasn’t the greatest there was still food in the fridge from previous renters. Also towels are so tiny they’re about toddler size
E

Ernie

28 Sept 2022 - 29 Sept 2022
reviewed on hcom

4 out of 5 stars

It was decent, but I would stay there again. Not really an ideal place for families.
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