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Hotel Conquistador Inn By US Consulate

3 star hotel
Kids stay free
8.4/10 Very Good
(1913 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Hotel Conquistador Inn By US Consulate offers a generally positive experience for families, with guests consistently praising the friendly and helpful staff across all areas of the hotel, from housekeeping to taxi services. While some reviews mention needing renovations to the doors and furniture and issues with the restaurant's hours, the overwhelmingly positive feedback regarding staff and the overall helpfulness during stressful times makes this a potentially suitable hotel for families.

Guest highlights

The exceptionally friendly and helpful staff, praised for their support and attentiveness.
The readily available taxi service, particularly useful for families.

About the hotel

An outdoor pool, a restaurant, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room, and concierge services are onsite.

Nearby attractions

Located in Ciudad Juarez, Hotel Conquistador Inn By US Consulate is connected to a shopping center. The area's natural beauty can be seen at Central Park and Rio Bosque Wetlands Park, while La Rodadora Espacio Interactivo and Speaking Rock Entertainment Center are cultural highlights. El Paso Mission Trail and Railroad and Transportation Museum are also worth visiting.

Popular amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Children's pool
Outdoor pool

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Abraham Gonzalez International Airport
7 km from this hotel
El Paso International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Conquistador Inn By US Consulate
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

14%

3 star reviews

29%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Conquistador Inn By US Consulate

Latest reviews (7)

E

Elvis

2 Jun 2024 - 5 Jun 2024
reviewed on expedia

4 out of 5 stars

Hotel restaurant should stay open more late for families who want to eat and not leave the hotel. Doors and furniture should be renovated! Other than that, hotel was excellent.
N

Nayeli

5 May 2024 - 9 May 2024
reviewed on expedia

2 out of 5 stars

Their employees are very unprofessional ignoring when you asked for ticket to get breakfast, kids have to pay when they should be able to eat for free! Their kitchen waitress have attitude and dont want to serve you! The water in the shower drain was clogged. Would not reserve again
E

Elizabeth

23 Jan 2024 - 26 Jan 2024
reviewed on hcom

5 out of 5 stars

This hotel was wonderful. From the staff on the inside to the taxi drivers stationed outside to the staff in the restaurant. Everyone was so nice and helpful in a stressful time in a family. They celebrated the ups and empathized with the lows. Will definitely stay here again.
M

Maria

26 Sept 2023 - 9 Oct 2023
reviewed on travelocity

5 out of 5 stars

I would definitely recommend to family and friends very friendly housekeepers n staff….
C

Christopher

18 Jul 2023 - 28 Jul 2023
reviewed on travelocity

5 out of 5 stars

Very friendly staff and housekeeping. We were there for about 10 days and were well taken care of. When it was too hot outside to take the family out walking to eat somewhere, a taxi was always readily available at the hotel. We will be back again in a few months and will stay here again.
M

Marco

24 May 2023 - 25 May 2023
reviewed on hcom

3 out of 5 stars

I had to stay in this hotel last minute 😩 so the hotel overall is a good hotel for the price you have access to everything but omg the beds are horrible 😫 the are hard as rocks my wife and I couldn't sleep all night and the next morning we had back pain I dont think i can stay here again for that reason the grandkids were super happy at the swimming pool
A

12 May 2022 - 23 May 2022
reviewed on hcom

3 out of 5 stars

My stay in this hotel was fine, but definitely could use a deeper cleaning specially in the bathrooms. Also I will suggest to put someone checking that the rules are being followed in the pool area, there was people who took over the area for the entire day and left barely any space for others, and since the kids pool was close the little ones had to be the adults who were drinking beer and eating inside the pool. The only downside of my stay was the noise of other people screaming in the hallways and slamming doors but that has nothing to do with the hotel itself. Housekeeping, bellboys, security personal super friendly. (Front desk and restaurant not too much, but let’s assume that they just deal with too many people). Overall it was good.
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